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ExperienceAmazon Warehouse 3292 E Holmes Rd Unit 2035 Memphis, TN 38118 United StatesUnload Associate 04/2024 - 09/2024My Role at Amazon was unloading the truck of totes and boxes.* Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of [x]% annually+ Improved equipment maintenance and safety standards by [x]%, which resulted in a [x]% reduction in maintenance costs* Worked with departments across the company, including marketing and project management, in developing new ideas,initiatives, products, and services+ Provided customer service and was involved in training [x] new team members each monthDHL Supply Chain Yeti 3300 Tchulatech DrPicking and Packing 08/2023 - 03/2024My role for picking was to use my scan gun to locate the specific location of the product have to pick. on the gun it tells mewhere is the product how many items to grab, & the location to place it in and scan to process the order. My role for packingwas to grab the tote of the line scan the barcode on it & the compute will pull up the order. scan all the products in the toteto make sure the quantity and the right product is being shipped out. After scan everything press complete and build mybox while the label and package slip print out. After building my box i wrap up all the items stack them nice and neatly inthe box and stuff it with the brown protection paper. After that stick my shipping label in package neatly on the box andsend it down the line.Continually updated a leadership resume and honed skills by participating in various management trainingsMaintained a clean and safe work environment, resulting in a [x]% reduction in complaints filed with management and a[x]% increase in crew satisfaction* Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of [x]% annuallyDeveloped relationships with [x} new staff members, and assisted [x] existing staff members in their career developmentOrganized approximately [x] volunteer events that raised ~$[xJk in donationsSkillsCustomer service, Communication skills, Time management, Leadership, Microsoft word, English, Documentation review |