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cmolenhour@Connie ymail.com St. Molenhour Louis, MO PHONE NUMBER AVAILABLEWORK HISTORYOffice Manager (Management) at Centrec Care INC.Street Address /2009 - 06/2022 (13 years)Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies. Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.Resolve customer complaints or answer customers' questions regarding policies and procedures.Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.Recruit, interview, and select employees.Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.Make recommendations to management concerning such issues as staffing decisions or procedural changes.Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules. EDUCATIONSaint Louis Community College-Forest ParkGeneral StudiesSKILLScustomer service, 0 yearadministration, 0 yearappointment scheduling, 0 yearprioritize numerous tasks, 0 yearproblem solving, 0 yearclerical works, 0 yearLANGUAGESEnglish, BilingualSOCIAL NETWORKSFacebook, https://www.facebook.com/phonesteve911Twitter, https://SyndellthaGLinkedin, https://yesABOUT MEI served in the militaryI have a drivers licenseI have management experience : 5 yearsI have a security clearance