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Lexington, SC PHONE NUMBER AVAILABLE EMAIL AVAILABLEACCOMPLISHED LENDING INDUSTRY EXECUTIVEDriving significant results in the Finance industry serving automotive dealershipsAccomplished and results-driven commercial and consumer lending leader with expertise in building and leading effective approaches for underwriting and B2B lending operations, delivering results in management roles meeting client needs, improving revenue, and expanding lending portfolios.Expertise in leading teams of professionals in the implementation of strategies that effectively improve productivity while meeting operating and revenue targets; with AutoBank Floorplan, leads a team of direct reports operating throughout the largest territory in the company, selling inventory financing to dealers.A demonstrated record of success establishing relationships and motivating teams to produce consistent results in a series of leadership positions with AutoBank Floorplan, Floorplan Xpress, American Credit Acceptance, and other companies.AREAS OF EXPERTISESeasoned Commercial/Consumer Lending LeaderDriving Success in Risk ManagementTrusted Advisor to ClientsDriving Revenue GrowthLeading Employee MentoringBuilds and Leads Strong TeamsExperienced in B2B Finance SolutionsSkilled in Business DevelopmentProfessional Experience2016 to Present AutoBank Floorplan RemoteAutoBank Floorplan provides financial support to independent used car dealers, including finance programs that enable dealers to acquire and grow their inventory of vehicles.A demonstrated record of success and achievement, marked by a promotion to a position of increased influence, authority, and accountability.2017 to Present: Director of Sales Northwestern RegionFulfills a critical role driving revenue, with a focus on growing and strengthening business with independent used car dealerships throughout the Northwestern region. Manages and mentors three direct reports to ensure the achievement of KPI goals and weekly revenue targets while managing a personal book of business. Expanded role to include Marketing Manager.Outstanding results, successfully increasing the amount of money available to lend to dealers from $68MM to $102MM, meeting goal ahead of schedule.Manages the largest and most profitable territory in the entire organization, surpassing the company average for utilization by as much as 11%.Led the team to grow each of their territories by over $5MM every year for six consecutive years.Strengthens team capabilities through training in self-guided, webinar, and instructor-led models.Consistently delivers exceptional customer experiences, yielding increases in satisfaction, retention, and referrals.Designed a sales presentation that was adopted for use across the entire company.2016 to 2017: Sales RepresentativeEstablished and strengthened relationships with independent used car dealers, booking meetings and presentations showcasing the value proposition of partnering with AutoBank Floorplan for financing.Overhauled the travel schedule to lower costs, concentrating on areas with greater volumes of business opportunities.2014 to 2016 Floorplan Xpress Oklahoma City, OKFloorplan Xpress provides inventory financing to automotive dealers.State ManagerHired to build and manage business throughout South Carolina, supervising a team of three auditors managing relationships with dealers throughout the state. Tracked dealer signings and utilization levels of lines of credit. Executed bi-weekly audits of dealerships and sales performance, reporting results to management.Established the South Carolina territory from the ground up, generating a new annual revenue stream of more than $2MM. Skilled in identifying customer requirements and refining sales processes to meet and surpass targets.2011 to 2014 American Credit Acceptance Spartanburg, SCAmerican Credit Acceptance is an indirect auto finance company that serves subprime customers nationwide.Funding SupervisorA demonstrated record of success and achievement, marked by a series of four promotions over three years, culminating in a position supervising 84 direct reports and managing auto financing applications from consumers in 50 states. Oversaw the verification of customer information, including income, residence, and employment, in order to support determinations of credit qualifications.Onboarded and trained all team members to ensure quality and consistency across all processes and procedures.Within three months of hire, increased overall volume by 17% through customer-focused marketing initiatives. Doubled CarMax funding production in two months.Promoted to Funding Manager of the CarMax Division in 2012, then to Verifications, Operations, and Funding Supervisor in 2013.Early CareerRegional Manager, First Cash Financial, Arlington, TXDistrict Manager, Simply Wireless, Charleston, SCChief Executive Officer, Goldland Jewelers, Charleston, SCVice President of Sales and Marketing, Business Management Consultants, Charleston, SCEducation & Professional CertificationsColumbia Pacific UniversityMasters Degree in Business AdministrationColumbia Pacific University School of BusinessBachelor of Arts Degree in ManagementDale Carnegie Sales TrainingConsultative Sales, Negotiations, Closing, LeadershipCertified DiamondtologistCertified Gemologist (GIA)ADP Certified Management Improvement CoursesI have had the pleasure to work alongside Charles for several years, where it became quickly apparent that his assiduous pursuit of excellence was represented in every completed task and personal relationship. He is naturally driven to produce at a high-level but does so with a humility and fun-loving spirit that is not always seen from people of his caliber. Charles is the type of person that can work well on a team or individually, and he displays natural leadership amongst collaborators.Quote from Colleague |