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Click here or scroll down to respond to this candidateCandidate's Name
Louisville, KY Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEPatient Access Representative with extensive experience in verifying insurance coverage, collecting co- pays, and scheduling appointments. Skilled in building strong relationships with patients and providing excellent customer service.Work ExperienceRetail Sales AssociateBath Body Works-Louisville, KYJuly 2020 to Present Engaged with customers to build relationships and increase customer loyalty Handling cash and credit cards for purchases of candles and body care Maintained store cleanliness and organized merchandise displays Laboratory AssistantPearl Medical Practice-Louisville, KYNovember 2021 to May 2022 Accession COVID-19 samples by entering patient information into LabDaq for Scientists Reported positive COVID-19 case to Ky government via KHIE Called nursing facilities to obtain orders for COVID-19 samples, also reported positive Covid-19 cases to themMedical Office AssistantProLink Staffing-Louisville, KYMarch 2019 to December 2019 Scheduled medical appointments for new and established patient Verified insurance for Medicare, Medicaid, and commercial carriers for patient's demographic profile Handled 60 inbound calls per shift as well as outgoing per shift Patient Access Representative IIConifer Health Solutions LLC-Louisville, KYOctober 2015 to January 2019 Provided excellent customer service to patients in a fast-paced medical office Verified patient demographics, insurance information and collected co-payments Verified eligibility for patients and updated patient information in the system EducationAssociate of Applied in AppliedNational College of Business - Louisville, KYMarch 2000 to May 2003Skills Windows (10+ years) Sales Experience Medical Office Experience Medical Records ICD-10 Medical Terminology Triage Medical Billing Customer Service Patient Care Epic Hospital Experience Insurance Verification Phlebotomy Clerical Experience Cashiering Medical Scheduling EMR Systems Customer service Medical terminology Typing ICD-10 EMR systems Epic Hospital experience Windows Medicare Insurance verification Medical records Allscripts Time management Data entry Communication skills Sales Computer skills Phone etiquetteCertifications and LicensesCall Center Customer SpecialistSeptember 2024 to Present |
