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Click here or scroll down to respond to this candidateALCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Greensboro, Maryland Street Address
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth. I am a 39 year old wife and mother of 3 and a grandmother of 1. I like to think that I gained a lot of my skills during a time I was lucky enough to be a stay at home mother for a bit. I had to juggle everybody's schedule, lived on one income and had to adhere to a strict budget I made, grocery shopping meanwhile at the same time planning 2 weeks worth of meals, and calming tense situations in the house and out. I have about 17 years of experience using all of these skills I mentioned in this resume. I feel I would be a great asset and employee. Computer LiterateCustomer ServiceCustomer EngagementSocial Media KnowledgeExpense DocumentationResourcefulSpreadsheet CreationContract MonitoringDelivery SchedulingDocumentation know howOffice ManagementEvent PreparationComplex Problem-SolvingInformation ProtectionOffice Supply ManagementReception OversightSocial Media And PromotionsDigital File ManagementFile ManagementConflict ManagementEthics-FocusedSupply InventoryMail Sorting And DistributionValid Driver's LicensePositive AttitudeInbound Phone Call HandlingAppointment SchedulingMeticulous Attention To DetailMultitaskingTeam CollaborationInbound CallsClear Oral/Written CommunicationTypingFile OrganizationDatabase EntryScanning And CopyingNot afraid to ask questionsCalendar ManagementU-Haul International Easton, MDReservation Agent05/2023 - CurrentAnswered inbound calls and responded to customer inquiries regarding reservations.Processed customer payments for reservations over the phone. Help keep track of all the U-haul locations throughout Delaware, eastern shore of Maryland, and a small part of Virginia and what equipment is coming and going.SummarySkillsExperienceI am there to answer phones, also to help customers navigate through the rental process by assisting with dispatching or just figuring out what size truck they might need.I work with different computer programs that helps organize and track every piece of equipment. The programs help for us to deal with any problems in a timely manor.Odd Jobs-R-Us Severn, MarylandOffice Manager06/2007 - 05/2015Maintained filing system for records, correspondence and other documents.Ordered supplies and equipment to maintain adequate inventory levels.Created spreadsheets in Excel to track data such as vacation requests, sick days .Answered phone calls, responded to emails, routed mail and coordinated courier services.Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.Processed payroll accurately ensuring all employees were paid on time.Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.Monitored payments due from clients and promptly contacted clients with past due payments.Maintained impeccable office organization to support efficiency, professionalism and performance objectives. Handled scheduling and managed timely and effective allocation of resources and calendars.Used judgment and initiative in handling confidential matters and requests.Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.Elevated customer satisfaction ratings by promptly resolving client and case issues.Automated office operations for managing clientcorrespondence, payment schedules and datacommunications.Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts. Interpreted and communicated work procedures and company policies to staff.Remained calm and professional in stressful circumstances and effectively diffused tense situations.Maryland Fire Rescue Institute Centreville, MDEducation and TrainingCertificate in Emergency Medical Technician06/2018Anne Arundel Community College Arnold, MDSome College (No Degree) in PsychologyI love readingAnd most of all I love spending as much time as I can with the people I love Activities and Honors |
