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Street Address M: PHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARY OF QUALIFICATIONSPROVIDING EXCEPTIONAL SERVICE BUILDING LOYAL RELATIONSHIPS SOLVING PROBLEMSDedicated and self-motivated individual offering a solid background in quality customer services,and inventory management, with extensive administrative assistant experience. Excellentcommunication, organization and multi-tasking skills. Work well both independently and as acontributing team member. Proficient in Microsoft Office Suite (Word, Excel, Access), and the Internet.ACCOMPLISHMENTSPromptly answered telephone calls to reflect professional corporate image.Consistently processed all medical appointment and insurance claims without errors.Provided a high level of customer service and client relations based on outstanding communicationand interpersonal skills.ACCOMPLISHMENTS AND EXPERIENCEAdministrative Assistant Connection Training Services, Philadelphia, PA 8/2015 7/2017 Performed various secretarial/clerical duties such as documenting, photocopying, faxing,mailing, and organizing filing system. Answered telephones and transferred calls to appropriate staff members. Interacted with organizational staff, clients, and visitors on a daily basis.Receptionist The Center for Returning Citizens, Philadelphia, PA 4/2014 6/2015 Received and relayed telephone and fax messages appropriately. Assisted in planning meetings by providing administrative support. Responded to queries put forward by customers.Food Services Dietary North Star Manor Personal Care Facility Philadelphia, Pa 8/2013 8/2014 Prepared cold food items for patients compliant with established procedures. Tallied cold food items, assembled and garnished trays for patients, unit staff and cafeteriacustomers. Rotated labels and date of fresh foods to maintain freshness of products. Set up and clean salad bar and dessert area of cafeteria line.Medical Records Clerk Self Incorporate, Philadelphia, PA 7/2007 8/2009 Compiled, verify and record patient records and medical history. Reviewed medical records to ensure correctness and completeness. Retrieved and deliver medical records requested by facility professionals. Compiled data such as demographic information and treatments administered.Server Waffle House, Atlanta, GA. 09/2018- 06/2021 Take food orders Clean restaurant Take payments Greet and seat customersHome Health Aide Allways Caring, Atlanta GA. N/A Prep food for client Change and wash client Feed client Do client hair Transport client around the houseEDUCATIONGeorge Washington High School, Philadelphia, PA (2011) |