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Candidate's Name
Mobile: PHONE NUMBER AVAILABLE * EMAIL AVAILABLE * Magnolia, DE Street Address
QUALIFICATIONS SUMMARY:Demonstrated capacity to provide comprehensive support for executive-level staff; excel at scheduling meetings, coordinating trainings and managing all essential tasks.Adept at developing and maintaining administrative processes that reduce redundancy improve accuracy and efficiency and achieve organizational objectives.Proficient in using Microsoft Word, Outlook, PowerPoint, Quickbooks and Peachtree.Ability to interact and liaise with clients, employees and new hires in a professional mannerBilingualEmployment HistoryCustomer Relations Manager  Barclays, Wilmington, DE 05/23-Present Answer 55-65 calls in one shift in English & Spanish Problem Solving on Business & Personal Accts Provide excellent customer service, while following bank policy Trained in Account Management & Fraud/Security Answer all questions regarding credit card balances, transactions, & all pertinent information Take payments, add/remove account information, review accounts for accuracy Manage the secure transfer of confidential information, insuring strict adherence to privacy protocolsExecutive Assistant  Hofstra University, Hempstead, NY 06/19-08/20 Control of Department Monthly/Yearly Budget Order Department Supplies Assist 3 Different Program Directors with Respective Programs, Change of Grades, Class changes Assist in registration of classes for New Students, Guiding students thru the Student Portal Supervise Student Aides Collect data for all new students filter out any unneeded information Assist in projects for the Masters of Public Health Program (fill out paperwork) Bilingual Translation Assist in everything related to public health, Athletic Training and Information TechnologyAdministrative Assistant -Leonard J. Strandberg, Freeport, NY 04/14- 06/19 Answer multiple phone lines, take messages, directed calls to proper individuals Answer all status calls, arrange schedules for crew 5 days a week on Long Island & Five Boroughs Enter jobs, Invoice, and call for payments Price jobs, enter in data base, obtain all documentation needed*Assist in hiring, coordinate trainings for new hiresCustomer Service Representative, - Petro Home Services, Woodbury, NY 10/18-03/20 (part-time) Answer all calls professionally, collect all pertinent information from caller Inbound & Outbound call handling Data Entry and Data Base Administration Problem Solving & Process Payments Quality Assurance - Listen to calls for accuracyOffice Manager, Globe Star Media N Entertainment Co. 01/08 - 6/14 Managed and coordinated Presidents calendar Coordinated travel arrangements for Artists, Producers, Management (ie: flight, hotel, car service) Coordinated orientations and exit interviews for part-time and temporary employees Maintained all office supplies, assigned all administrative work and assisted as personal assistant Prepared presentations and manuals; Maintained daily log sheets in database for time and salary for personnel Event Planning and coordinating Received and Verified Invoices and requisitions for goods and services Recorded all checks and post payments, prepared and managed weekly check run Accounts payable/receivable (Quick Books & Peach Tree) Bilingual Translator Proofread and corrected contractsReferences: Furnished Upon Request