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Title Customer Service High School
Target Location US-PA-Myerstown
Email Available with paid plan
Phone Available with paid plan
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PHONE NUMBER AVAILABLE (cell); PHONE NUMBER AVAILABLE (home)EMAIL AVAILABLEEXPERIENCEMARCH 2020  PRESENTRURAL CARRIER ASSOCIATE, UNITED STATES POSTAL SERVICEWorked at Hummelstown Post Office from March 2020 to June 2021oCasing of incoming mail for deliveryoLearned multiple routes and acted as a fill-in for regular carriers on their days off or during peak delivery periodsoAssigned to various post offices in the area where staff shortages dictated including Lebanon, Myerstown, and CarlisleoOn many occasions completed multiple routes due to shortages of staffoAverage weekly hours matched full-time employees.Transferred to Myerstown in June (to present) with duties similar to HummelstownoWorked weeks at a time without a day off due to staff shortages/call-offs.oWorked Sundays delivering Amazon packages (for the USPS} out of the Lebanon Post OfficeJANUARY  FEBRUARY 2020VOLUNTEER AT THE ANITIQUE AUTOMOBILE CLUB OF AMERICA (AACA) HERSHEY, PAWorked in the toy train room displayDetailed cars on display and drove cars to the Farm Show Complex in Harrisburg, PA for displayOther duties as assignedJUNE 2014 TO AUGUST 2019UTILITIES WORKER, HERSHEY ENTERTAINMENT AND RESORTS COMPANYResponsible for maintaining cleanliness and customer service within an assigned area of Hershey Park.Assumed temporary supervisory responsibilities in summer 2018. Provided guidance to new hires on performance expectations and provided feedback on performance.Received numerous legacy checks (performance awards) for extraordinary customer service by going above and beyond to accomplish the parks service promise.EDUCATIONJUNE 2016HIGH SCHOOL DIPLOMA, MIDDLETOWN AREA HIGH SCHOOLDuring high school I participated in numerous co-curricular activities including: Key Club, chorus, Pride Club, Class Officerhistorian, golf team, and National Honor Society.JANUARY 2020BACHELORS DEGREE IN HISTORY, ELIZABETHTOWN COLLEGE, PAIn addition to meeting requirements for a degree in history, I also took several business courses including marketing, accounting, and business management.SKILLSTeam PlayerReliability and work ethicCustomer service skillsAttention to detail

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