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Title Real Estate Quality Assurance
Target Location US-NY-Manhattan
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Candidate's Name
New York, NYPHONE NUMBER AVAILABLEEMAIL AVAILABLELINKEDIN LINK AVAILABLEProfessional SummaryMultitalented Bilingual and Licensed Real Estate Agent with comprehensive experiences spanning more than 5 years devising evaluation strategies to monitor performance and determine the need for improvements. An engaging leader with superior sales, interpersonal and effective communication skills, well-organized and competent in events/vendor management. Solid expertise in Promotions and Marketing, Proposal writing, publicity, event planning, and artist management. Also experienced in the maintenance of property rentals through advertisement and lling of vacancies; negotiating and enforcing leases; maintaining and securing premises. Very exible and able to adapt quickly in a fast-paced and demanding environment; prioritizes efciently while multitasking in a bid to attain operations excellence.Core CompetenciesReal Estate ManagementEvents ManagementPublic RelationsProject/Program ManagementBudget ManagementProposal WritingFilm ProductionReal Estate Rentals/SalesVendor/EntertainmentBrand MarketingStrategic PlanningOperations StreamliningQuality AssuranceBookkeeping/SchedulingPerformance metricsWorkforce PlanningNegotiationMultitaskingLogisticsTeam ManagementVerbal/Written CommunicationExperience2023  2024Voyage Planner Virgin VoyagesVoyage Planner is a key role within Sailor Services crew members that will build relationships and achieve outbound & inbound sales targets with our Sailors not working with a First Mate.Promotes sales to direct Sailors by initiating calls, acting on leads and/or prospects in order to identify travel needs, presenting/explaining Virgin Voyages products, and making travel recommendations.Promotes upselling & cross-selling.Establishes and maintains quality Sailor relationships by delivering exceptional RockStar Service, building rapport, identifying and meeting Sailor's needs and expectations to include Sailor retention goals, and following up with Sailor as necessary, in order to close the sale to meet/exceed sales goals.Builds and maintains effective relationships with new and existing SailorsProactive & consistently seeks opportunities to promote/sell Virgin Voyages based on Sailor's travel history.2022  2023Greeter/Host /Client Advisor Louis VuittonInitiate the process on building a genuine relationship with the Client by determining the Clients needs and offering direction to appropriate departments and Universes.Be clients first point of contact within the store and sets the tone for the clients experience while they are with us.Manifest the Louis Vuitton Promise to build a genuine relationship and cherish the Clients time spent at the Maison while making sure that each Client is greeted with the highest degree of courtesy and professionalism, partnering with the Client Experience teamCollaborate with the store team at large to create a seamless client experience and maintaining daily calendar of client appointments and on-going events in-store.Be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise.Has a strategic sales mindset, willingness to learn and a passion for connecting with our clients.2022  PRESENTReal Estate Agent / One Sothebys International RealtyReviewed trade journals and attend staff and association meetings to keep informed on marketing conditions, property values, and legislation which would affect real estate industry.Designed all yers and brochures for all open houses and events.Rented and sold properties for clients on commission basis.Supervise the closing process to provide clients with an efficient and smooth transaction experience.Hold buyer and seller consultations to find out their needs and wants in a home, then find a home to meet those needs.Nurture acquired and assigned leads to convert to clients and closings.Guide clients through the buying or selling process, following our multi-point plan to achieve excellence in working with each client.Represent the Sotheby's brand in your community.2018  2020Personal Cruise Consultant/ Norwegian Cruise LinePromote sales to direct consumers by initiating calls, acting on leads and/or prospects to identify travel needs. Present and explain Norwegian Cruise Line products and make travel recommendations.Promote sales to direct consumers by initiating calls, acting on leads and/or prospects to identify travel needs. Present and explain Norwegian Cruise Line products and make travel recommendations.Establish and maintain quality customer relationships by delivering exceptional customer service, establishing rapport, identifying, and meeting customer needs and expectations. Follow up with consumers to close saleResearch and resolve general and specific reservation inquiries. This includes general questions, latitude information, related amenities, etc. for group and individual bookings and maintain effective relationships with new and existing consumers.2017  2018Leasing Agent/ Brodsky NYCRepresented the property owner in new leasing transactions for luxury high-rise complex in Manhattan. Managed and coordinated rent-stabilized lease closing.Maximized landlord revenues by determining price and negotiating new lease terms while consistently closing new business.Created internal and external marketing materials including promotional website content, building brochures, training materials and daily web advertising.Obtained pictures and measurements of apartments for inclusion in newspaper advertisement and real estate booklets listing a description of the property.2008  2017Real Estate Agent / Level Group NYCReviewed trade journals and attend staff and association meetings to keep informed on marketing conditions, property values, and legislation which would affect real estate industry.Designed all yers and brochures using Photoshop and/Illustrator for all open houses and events.Rented and sold properties for clients on commission basis.Obtained pictures and measurements of apartments for inclusion in newspaper advertisement and real estate booklets listing a description of the property.2013-2015Leasing Coordinator / Columbia UniversityGuided 5,000 graduate and undergraduate students residing in the UAH portfolio through the assignment process and educate them on the University's policies and procedures. Accompanied prospective residents to units, both owned and leased, as well as meeting with residents to assist in resolving issues and problems.Administered all general housing programs including housing application, direct assignment, transfers, and lease signing with students, lease renewal, and vacancy tracking.Maintained data contained in the department's system, tenant rosters and reports relating to housing supply, assignments, move-in schedules, and apartment transfers.2008  2013Artistic Director/Owner / Melange School of DanceManaged event production and logistics from the development of content, venue set-up, promotions, invitations, graphics/multimedia, and other event-related marketing materials, to technical projects, such as audio/video production, lighting, and staging. Undertook all accounting, scheduling, registering, and all other administrative aspects of the business.Produced theatrical productions and directed individual productions.Coordinated and developed events, concerts, and appearances for all students, teachers, and artists including designing all yers and brochures using Photoshop/ Illustrator.Prepared budgets and proposals to facilitate sponsorship participation for all events.Conceptualized, articulated, and implemented artistic and scal policy.Provided leadership in training and support to teachers and other staff members.1998  2008Publicity Administrative Assistant/ Motown RecordsAdministered publicity packages for various recording artists including multi-Platinum artist: Brian McKnight. Arranged press kits to be sent to entertainment magazines, to name a few (People, Entertainment Weekly, Vibe, Source, and Honey). Tracked all media coverage.Administered publicity packages for various recording artists including multi-Platinum artist: Brian McKnight.Prepared and executed invoices, purchase orders, account payables and account receivables, artist transportation and ight arrangements.Arranged press kits to be sent to entertainment magazines, to name a few (People, Entertainment Weekly, Vibe, Source, Honey)Reviewed, formatted, printed, afxed labels and stuffed envelopes for print newsletters, magazines, and annual reports.Responsible for booking executive and talent travel and creating itineraries for talent publicity appearances.List management including maintaining accurate contact info for talent/EPs, show rosters, management contacts, etc.Daily scanning of trades, newspapers, and entertainment weeklies for compilation of daily press clip packet.EducationMAY 1998BA Degree in Business Administration / Florida A & M UniversityConcentration: MarketingLanguagesFrenchHaitian Creole

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