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Click here or scroll down to respond to this candidateCandidate's Name
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PHONE NUMBER AVAILABLEEMAIL AVAILABLEOperations Analyst September 2021-October 2023Crisp Shared Services 7160 Columbia Gateway Dr Columbia, MD 21046Responsibilities IncludeAssist CRISP participants with user access, portal navigation, and other HIE inquiriesAssist interested applicants with organizational and individual onboardingLiaison between HIE and a variety of healthcare organizations to assess needs and route to appropriate departmentsCoordinate with Operations Manager to implement customer supportResolve issues related to user access, portal navigation, onboarding, and general inquiriesMedical Receptionist January 2021-September 2021Quadrant,IncGBMC Vaccination ClinicResponsibilities IncludeReceive all incoming visitors and program participants, and routes them to the proper staff person for servicesReceive all incoming phone calls, screens them, take messages and/or forward to appropriate staffSchedule patient appointmentsRegister patients for servicesPerform front desk registration using Prep Mod and Epic SystemsPerforms other duties as assignedMedical Receptionist March 2019-March 2020GIFTS, LLC 20 Crossroads Dr. Ste 105 Owings Mills, MD 21117Responsibilities IncludeReceive all incoming visitors and program participants, and routes them to the proper staff person for servicesReceive all incoming phone calls, screens them, take messages and/or forward to appropriate staffClosely manage psychiatrist, therapist and psychologist schedules, pull charts the day before, maintain accurate patient lists, and follow up appointments and chartingMaintains an updated inventory of all office equipment and supplies and picks up materials at designated areaOrganizes and maintains program and member recordsMaintain calendar of events and schedules and coordinates appointments for all new therapists and psychiatristsPerforms other duties as assignedAssistant Administrator August 2015-November 2018Aadvance Home Health Services, LLC 516 N. Rolling Rd Suite 303 Catonsville, MD 21228Responsibilities IncludeIdentify and implement organizational structurePlan, organize and direct agency ongoing functionsDirect and coordinate the overall development and administration of the agency consistent with the agency mission and available resourcesProvide leadership in the development of strategic long range plansEnsure compliance with federal, state and local laws regulations governing home health care services through policy and procedure administrationDevelop and maintain data collection, recording and reporting systems to ensure proper service, uniform accounting and measurement of outcomesDevelop an annual market share growth planDevelop and maintain community awareness and outreach program to meet the needs of the services areaEnsure development of relationships and contractual agreements with third party payers, vendors and the business communitiesEnsure personnel are qualified in all parts of agency, by tracking and updating credentialsEnsure that adequate staff education and evaluations are metDevelop systems of on-going educational requirements and staff developmentDevelop an annual operating budget for all divisions and departmentsImplement effective budgeting and accounting systemsManage financial resources according to budget to budget and revenue projectionsServe on Professional Advisory Board and Quality Improvements CommitteeReview client care policies with Medical Director, Director of Home Care/Nursing, Professional advisory Board and Governing BodyNetwork Coordinator January 2015-August 2015Aadvance Home Health Services, LLC 516 N. Rolling Rd Suite 303 Catonsville, MD 21228Responsibilities IncludeBuilding relationships with community partnersDevelop annual marketing proposal and budgetWork with Administrator to promote the annual marketing plan and budgetWork with community partners to promote agencyVolunteer Residential Manager/ Community Liaison 01/2012-10/2012The Light of Truth Center, Inc. 3308 Kyle Court Windsor Mill, MD 21244Responsibilities IncludeOversee resident's day to day operationsMonitor resident's medication dailyComplete daily documentationProvide case management to all residentsCoordinate with community agencies to increase program awarenessDevelop relationships with community organizationsOversee intake processMaintain Quality Assurance of all residents and staff charts according to COMAR regulationsAssist in managing maintenance issuesWork intimately with CEP to ensure all programs are operating to COMAR standardsDevelop new programsProgram Coordinator October 2008-July 2011North Baltimore Center/Mosaic Community Services 2225 N. Charles Street Baltimore, MD 21218Responsibilities Include:Overseeing 3 employment specialist, administrative assistant and benefits counselor on a daily basisDeveloping relationships with Division of Rehabilitation Services (DORS) and other agenciesConducting monthly billing for DORS and programConducting weekly clinical meetings, team meetings and individual supervisionWorking intimately with Baltimore Mental Health Systems and Sister AgenciesManaging annual and semiannual documentation and submissions to ValuOptions and DORS for third party authorizationsOrients new clients, staff, visitors, and volunteers to the programEnsure the development of individualized vocational plans that meet clients' needs, strengths, and interests. Ensures that all members of clients' treatment teams are actively involved in treatment, including clinicians, service coordinators, residential staff, rehabilitation counselors, and family members and other significant others.Supportive Employment Specialist July 2007-October 2008North Baltimore Center 2225 N. Charles Street Baltimore, MD 21218Responsibilities Include:Managing caseload of 20 or more vocational clientsDeveloping relationships with area businessesAssisting employed clients with maintaining employment through time unlimited follow-along supports with consumers and employersAttending various meetings with Baltimore Mental Health Systems and Community Behavioral AssociationDeveloping systems to assist clients to become employedOverseeing Program managementConduct specialized job searchesConducted monthly and semi-monthly written assessmentsPrimary Therapist October 2005 to September 2006Baltimore Behavioral Health 1001 W. Pratt Street Baltimore, MDResponsibilities Include:Supervising patient care t in the dual diagnosis program.Responsible for individual treatment planning and review which identifiesProviding individual therapy on a weekly basisComplete daily mental health group notes.Facilitating educational and task oriented groups dailySupervision of assigned behavioral health technician.Completing monthly discharge summariesWeekly treatment planning sessions with psychiatrist and medication managementEnsuring patients physical health needs are met by somatic doctorEnsuring that patient charts are maintained properly.Ensuring patients are maintaining their daily schedules and issuing boundary violationsThird party authorizationsCrisis interventionAssistant therapist/Care Coordinator September 2004 to October 2005Baltimore Behavioral Health 200 S. Arlington Avenue Baltimore, MDResponsibilities Include:Supervising patient care in the dual diagnosis program.Individual treatment planning and reviewProviding individual therapy on a weekly basisComplete daily mental health group notes.Facilitated educational and task oriented groups assigned dailySupervision of assigned behavioral health technician.Completed monthly discharge summariesWeekly treatment planning sessions with psychiatrist and medication managementEnsuring patients physical health needs are met by somatic doctorEnsuring that patient charts are maintained properly.Maintaining required documentationEnsuring patients are maintaining their daily schedules and issuing boundary violationsThird party authorizationsCrisis interventionContinuity of care follow up with P.O's, Case Managers, etc)Behavioral Health Technician January 2004 to September 2004Baltimore Behavioral Health 200 S. Arlington Avenue Baltimore, MDResponsibilities Include:Daily group sessions and documentationCrisis InterventionPatient care and coordination of services to other agencies upon completion of the programScheduling clients for medication managementCompleting documentation for Department of Social Services, MTA Disability FormsFollow up with case manager's Parole officers, Judge's and family membersExecutive Administrative Assistant January 2002 to January 2004 Hunt Valley, MDResponsibilities Include:Assisted Director and Deputy Director of EngineeringCompleted Charts in relation to Mass Transit Administration Engineering Systems construction, facilities and systems.Answered phones and recorded callsScheduled conferencesMonitored staff of 150 peopleCoordinated daily meetings with Director of EngineeringMaintained files for the Department of EngineeringEducation2004 to 2007 Morgan State University Baltimore, MD *Bachelors of Social Work2018 Capella University-Masters Public Health Administration Degree |
