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St. Cloud, Florida PHONE NUMBER AVAILABLE EMAIL AVAILABLESummaryYancarlos is a motivated and self-driven professional with over four years of experience in sales and customer service, eager to transition into the multifamily industry as a Leasing Consultant. He possesses a strong passion for property management and is dedicated to delivering exceptional service, building lasting relationships with clients, and contributing to the success of a dynamic team. ExperienceRETAIL SALES ASSOCIATE BUBBLE POPS JULY 2024 PRESENT Ensure accurate pricing and manage refunds, exchanges, and returns. Communicate effectively with management and colleagues about product trends and customer feedback. Assist in organizing in store events and promotions. Work with other team members to ensure smooth daily operations and tasks. SALES ASSOCIATE T MOBILE OCT 2023 FEB 2023 Demonstrated commitment to exceptional customer service by warmly greeting and engaging with every customer upon entry, ensuring a welcoming and positive experience. Stayed up to date on store promotions, payment policies and security practices. Met sales targets by effectively communicating the benefits of T-Mobile products and services Participated in ongoing training and development programs to enhance product knowledge and sales skills. Proficiently managed cash transactions, operated cash registers, and facilitated various payment methods with precision and accountability. CUSTOMER SERVICE ASSOCIATE AUTOZONE DEC 2022 OCT 2023 Provided excellent customer service, greet customers as they enter to create a positive first impression. Provided accurate and detailed information to guide customers towards informed purchasing decisions. Managed cash register operations with precision handling payments and processing and issuing refunds. Cross-sold items to customers ensuring all their needs are met to complete the job. EducationHIGH SCOOL DIPLOMA MAY 2020 ZENITHSkills Proficient in Microsoft Office Suite Strong communication, visualizations and written skills Ability to adapt to fast paced environments |