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Click here or scroll down to respond to this candidateCandidate's Name
Philadelphia, PA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEHigh-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship- builder with organized nature and sound judgment focused on maximizing team efficiency.Authorized to work in the US for any employerWork ExperienceStore ManagerRainbow Shops - Philadelphia, PAJanuary 2021 to Present Managed inventory control, cash control, and store opening and closing procedures. Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices. Approved regular payroll submissions for employees. Assisted in recruiting, hiring and training of team members. Trained new employees on proper protocols and customer service standards. Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success. Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation. Reconciled daily sales transactions to balance and log day-to-day revenue. Leasing ManagerYugo - Philadelphia, PAMarch 2018 to May 2023manages agents, processes leases and communicates with tenants. manage the application process. Assistant ManagerClaires Stores Inc - Newark, NJNovember 2017 to March 2019 Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings. Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness. Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality. Supervised creation of exciting merchandise displays to catch attention of store customers. Trained and guided team members to maintain high productivity and performance metrics. Assistant Store ManagerFinish Line Cherry HillFebruary 2015 to November 2017 Rotated merchandise and displays to feature new products and promotions. Processed payments for credit and debit cards and returned proper change for cash transactions. Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities. Assisted in recruiting, hiring and training of team members. Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings. Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness. Trained new employees on proper protocols and customer service standards. Walked through store areas to identify and proactively resolve issues negatively impacting operations. Reported issues to higher management with great detail. EducationHigh SchoolWilliam L Dickinson High School - Jersey City, NJJune 2011 to June 2011Skills Staff Recruitment Merchandising Problem-Solving Strengths Strong Multitasking Skills Accurate Money Handling Shrinkage Control Scheduling Knowledge Stock Management Profit and Loss Control Customer service Store management Leadership Sales Mentoring Profit & loss Cash handling Cash register Recruiting Merchandising Payroll Office experience |
