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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Renton, WAhttps://LINKEDIN LINK AVAILABLESUMMARYSeasoned QA Engineer with 13 years of experience in software quality assurance, including designing QA processes, test automation, and leading testing efforts for financial clients. Expert in manual and automated testing, proficient in tools like QTest, Jira, BrowserStack, Postman, and Jenkins. Seeking to leverage extensive background in multi-client QA engineering and process enhancement to further career as a QA Engineer.WORK EXPERIENCEDenali Ai Redmond, WAQA Tester III May 2024 - Present Conduct manual testing across various Android and iOS mobile devices to ensure software performance and reliability. Develop comprehensive test cases to guide and optimize testing procedures. Document and report defects efficiently using QTest and Jira, facilitating effective bug tracking and resolution. Mobile accessibility testing.CrateBind DallasTXQA Engineer Mar 2022 - May 2024 Enhanced QA processes, leading to a 65% improvement in software release times. Collaborated with engineering teams to resolve coding issues, resulting in a 70% reduction in rework. Streamlined testing procedures using automation tools, achieving a 50% reduction in repetitive tasks. Executed comprehensive cross-browser and mobile compatibility testing, ensuring consistent user experience across multiple platforms.SureCritic Inc. Seattle, WAQuality Assurance Analyst Jul 2020 - Jan 2022 Implemented test automation strategies, cutting manual testing efforts in half and enhancing overall efficiency. Facilitated communication and collaboration between engineering, product management, and technical support, serving as a key resource for product knowledge. Conducted comprehensive cross-browser and mobile testing, accurately logged and investigated defects, and collaborated with engineers to troubleshoot and resolve coding issues.Topia (formerly Polaris Global Mobility) Bellevue, WAQuality Assurance Engineer Mar 2012 - Jun 2020 Developed and maintained comprehensive test case documentation, enhancing product quality and reliability. Collaborated on the development of a Test Automation tool, successfully reducing manual testing efforts by half. Identified critical defects in software products, prompting a 60% increase in the deployment of essential hotfixes. Conducted thorough API, integration, end-to-end, and regression testing, resulting in an 80% expansion of test coverage for financial clients.Polaris Global Mobility Bellevue, WASenior Payroll Analyst Jun 2011 - Mar 2012 Streamlined auditing processes, enhancing efficiency and reducing team overtime by implementing improved controls and procedures. Conducted comprehensive analysis and audit reviews for global subsidiary compensation, and successfully prepared and delivered annual tax reports, ensuring compliance across 130 countries.Microsoft Corporation via Spherion Redmond, WACommercial Online Analyst May 2011 - Jun 2011 Developed and maintained Vortex logs in SAP to ensure adherence to service level agreements and project milestones, enhancing the accuracy of project launch closeouts. Addressed program and pricing discrepancies by collaborating with internal business partners, and managed the creation of new product waterfalls to support pricing strategies.EDUCATIONBellevue CollegeSoftware Testing Engineer CertificationITT Technical InstituteAssociates of Applied ScienceUnited States Air ForceInventory Management Technical TrainingCERTIFICATIONSComplete Python Mastery, Code with Mosh & Udemy In Progress The Complete Cypress V12 Course: From Zero to Expert [2023], Code with Mosh - In ProgressAgile at Work: Getting Better with Agile Retrospectives, LinkedIn LearningEnterprise Agile: Changing Your Culture, LinkedIn LearningAgile Foundations, LinkedIn LearningAgile at Work: Driving Productive Agile Meetings,LinkedIn Learning Agile at Work: Planning with Agile User Stories, LinkedIn LearningAgile at Work: Reporting with Agile Charts and Boards, LinkedIn LearningSelenium Essential Training, LinkedIn LearningLearning Selenium, LinkedIn LearningTest Automation Foundations, LinkedIn LearningSKILLSCypress Scandium QTest Agile Methodologies mobile accessibility testing Manual Testing TestRail Vs Code Automated Testing Git TestFlight Figma Bug Tracking Jira Confluence Trello Test Case Design Agile Scrum Postman Swagger Test Planning Test Case Creation Bug Reporting Black Box Testing Acceptance Testing Regression Testing Browserstack Cross Browser Testing Mobile Testing Mac OS iOS Android Zoom MS Teams Test Automation AWS Docker Squarespace Webflow SQL Attention to Detail Problem-Solving Time Management Communication Google Meet |