Candidate Information Name Available: Register for Free Title Customer Service Representative Target Location US-GA-Stone Mountain Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Lizella, GA Street Address
SummaryResourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.SkillsInbound and Outbound CallingComplaint resolutionAppointment SchedulingCRM SoftwareQuality Assurance ControlsCall Center OperationsExperienceService Coordinator Hamlin Air Conditioning - Macon, GA 02/2018 - CurrentCoordinated service schedules and appointments with clients.Handled incoming calls and inquiries from customers regarding services offered.Conducted regular meetings with departmental staff to discuss current initiatives and projects.Assistant Director Bridges Of Hope Recovery Center - Alamo, GA 08/2016 - 02/2018Manage large inpatient treatment facility and oversee patient careDevelop and maintain strong relationships with patients and clients.Managed daily workflow of personnel by assigning tasks, tracking progress and providing assistance when needed.Payroll Specialist Courageous Home Healthcare - Macon, GA 01/2013 - 08/2016Processed payroll for over 500 employees bi-weekly, ensuring accuracy of pay and deductions.Prepared quarterly reports for government agencies such as 941s, W-2s, 1099s.Assisted employees with payroll-related inquiries, providing clear and concise information.Supervisor Medicaid Billing Navicent Health Medical Center - Macon, GA 01/2010 - 01/2013Supervise team of 10 medical billers and codersMaintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.Education and TrainingMiddle Georgia State University Macon, GA 02/2002Bachelor of Science: Business ManagementCentral Georgia Technical College Macon, GA 02/2000Associate of Applied Science: Information Technology