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PHONE NUMBER AVAILABLE  EMAIL AVAILABLEPROFESSIONAL SUMMARYMotivated Customer Service Representative with experience in fast-paced, team-based environments. Demonstrated expertise in determining customers moving and storage requirements, and providing them with possible solutions. CORE COMPETENCIESEXPERIENCECustomer Service RepresentativeUHaul, Detroit, MI 06/2020 08/2021 Respond to customers queries regarding services such as storage and moving Make reservations, sell supplies, rent equipment out and check equipment in Utilize computer and phone system to prepare customer reports Respond to customers complaints and suggestions in accordance with company policy Direct unresolved issues and problems to the supervisor Drive trucks and hook up trailers Clean trucks and trailers and assist with basic repairs on equipment Telephone and in-person support Follow-up Information recording Order processing Record management Relationship building Tracking Storage solutions Communication procedures Shipping and receivingWarehouse Team Member (Seasonal, Part-Time)Amazon, Livonia, MI09/2019 12/2019 Sorted and scanned packages into delivery routes Operated power equipment (Forklift and Order picker) Valet DriverWestin Hotel, Detroit, MI03/2020 05/2022 Expedited parking and retrieval of guest vehicles in timely and professional manner Provided excellent customer service and greeted every guest upon arrival and departure Cleaned garage and surrounding areas from litter and debrisCell Phone Repair TechnicianWireless Pittstop, Detroit, MI08/2018 01/2019  Inspected Made repairs phones and and kept devices customers for deficiencies informed of services provided by the companySecurity GuardSecuritas, Dearborn, MI04/ Observe 2018-03/2019 and report activities and incidents at an assigned client site, providing for the security and safety of client property.EDUCATIONOld Redford Academy  Detroit, MILiberal Arts Graduate - High School Diploma (June2018)REFERENCESAvailable Upon Request