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I'm a mother of four the last ten years I have been doing child care in my home. I always try my best to complete any job or task I'm given. I am very good with people and customer service. Very good at handling cash and transaction. I'm a very quick learner and like to make sure my job is done as it should be. Transportation ArrangementsTechnology-savvyHomework AssistanceEarly Childhood EducationCPR trainingStrong Work EthicCustomer ServiceGuest ServicesCash HandlingCustomer Complaint ResolutionCheck processingPayment CollectionCustomer inquiriesSelf Employed FLORIDAIn Home Babysitter07/2015 - 09/2024Changed diapers and dressed children when needed.Kept children safe and secure at all times.Organized activities such as games, crafts, reading, outdoor play and other age-appropriate activities.Prepared meals for the kids according to parents' instructions. Taught basic skills such as personal hygiene and social manners. Provided overnight care on occasion when required by parents. Maintained a clean and healthy environment in the home while caring for the children.Monitored children's behavior in order to enforce appropriate discipline techniques when necessary.Responded quickly and appropriately to any medical emergencies that may arise while watching over the children.Identied early signs of emotional and developmental problems in children to bring concerns to parents' attention.Took children to and from school and extra-curricular activities. Lighthouse 3219 Oleander Ave,FLORIDADaycare Teacher03/2014 - 05/2015Developed lesson plans and activities to engage children in learning. Conducted assessments of student performance and progress. Created a positive, nurturing environment for young students. Quest Diagnostics Ft. Pierce, FloridaPhlebotomist08/2012 - 03/2013Performed venipuncture and other blood collection procedures according to established standards.Assisted in the preparation of laboratory specimens for analysis and testing.Maintained a clean, safe, and organized work environment. SummarySkillsExperienceVeried patient information prior to specimen collection. Collected specimens from pediatric, adult, geriatric, and special needs patients.Followed all safety protocols when handling hazardous materials. Adhered to HIPAA guidelines regarding patient privacy. Provided excellent customer service while interacting with patients. Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.Maintained fully-stocked phlebotomy cart, carrier and station. Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures. Martin correctional institution Sturat,FLORIDAPhlebotomist04/2008 - 09/2012Performed venipuncture and other blood collection procedures according to established standards.Assisted in the preparation of laboratory specimens for analysis and testing.Maintained a clean, safe, and organized work environment. Veried patient information prior to specimen collection. Collected specimens from pediatric, adult, geriatric, and special needs patients.Processed samples accurately and eciently.Followed all safety protocols when handling hazardous materials. Calibrated equipment according to manufacturer specications. Ensured compliance with federal regulations governing laboratory procedures.Monitored inventory levels of supplies used in phlebotomy services. Documented patient information into electronic medical records system. Prepared specimens for transport to external laboratories. Adhered to HIPAA guidelines regarding patient privacy. Provided excellent customer service while interacting with patients. Performed quality control tests on collected specimens. Reported any abnormal results or trends to supervisor or laboratory manager.Conducted research related to new methods of sample collection or processing.Maintained accurate records of collected specimens and test results. Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.Identied patients using proper procedures prior to specimen collection. Prepared and packaged specimens for courier transport. Maintained fully-stocked phlebotomy cart, carrier and station. Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures. Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.Observed patient for unusual reactions or events to take appropriate action under established guidelines.Circle K Port St Lucie, FLORIDACustomer Service Cashier04/2006 - 06/2007Greeted customers and provided friendly customer service. Operated cash registers to process payments for goods and services. Balanced cash drawers at the end of each shift.Processed credit card transactions accurately and eciently. Resolved customer complaints in a professional manner. Assisted customers with locating merchandise within the store. Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.Informed customers about product pricing and answered questions regarding products and services available in the store. Maintained cleanliness of the checkout area by sweeping oors, emptying trash cans.Followed established loss prevention procedures when dealing with suspicious customers or activities.Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.Complied with all health and safety regulations while performing job duties.Provided excellent customer service by helping customers locate items they were looking for.Cumberland farms Ft. Pierce, FloridaCustomer Service Cashier03/2002 - 09/2002Greeted customers and provided friendly customer service. Operated cash registers to process payments for goods and services. Balanced cash drawers at the end of each shift.Circle K Ft. Pierce, FLORIDACustomer Service Cashier04/1997 - 04/2001Greeted customers and provided friendly customer service. Operated cash registers to process payments for goods and services. Balanced cash drawers at the end of each shift.Indian River State College Ft. Pierce, FLGED03/2004Indian River State College Ft. Pierce, FLPhlebotomist2004Education and Training |