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OBJECTIVEHard working professional with diverse work experience in both a manufacturing and receptionist settings. Seeking to transfer my strong customer service skills to local driving and delivery positions. BASHIR H HAJI261 Yosemite Circle N.Apt 102Golden Valley, MN 55422PHONE NUMBER AVAILABLEEMAIL AVAILABLEJOB HISTORY/DUTIESWarehouse Team Lead and Iron PourerSmith Foundry CompanyMinneapolis,MNStart Date: August 2021 End Date: July 2024- Led 3 iron team members at a foundry company ranked in the top 200 of the US for product quality- Trained in new teamers on how to pour iron and how to stay safe in the warehouse- Adeptly handled a 2000 pound iron furnace and accurately mixed proper chemical ratios to create high quality iron products for major companies such as John Deer and Toro- Expertly poured iron at correct levels preventing excess waste of scrap metal- Ensured creation of high-quality final product resulting in 0 customer returns due to quality or inventory issuesFront Desk ReceptionistAdult Rehabilitation Center (ARR)MinneapolisStart Date: September 2019 End Date: July 2021- Ensured safety of inpatient rehabilitation center by checking for weapons, breathalyzing, and calling for emergency services for medical emergencies- Handled large call volume of people seeking to donate items to the salvation army and provided information to people seeking rehabilitation services- Skilled in verbal de-escalation techniques resulting in no physical conflict in reception space- Checked in nearly 100 visitors or residents every day- Volunteered to drive customers to appointments on weekends Iron PourerSmith Foundry CompanyMinneapolis,MNStart Date: 2012 End Date: 2015- Operated melting furnaces at proper temperatures to accurately pour iron- Safely monitored iron flow to prevent spills and wasted product- Followed all safety protocols to prevent accidents and injuries- Inspected machinery daily to ensure safe positioning and cleanliness of all equipment ADDITIONAL SKILLS- Customer service- De-escalation- Safety Protocols- Machine Operation- Team Leadership- Chemical Mixing- Communcation- Licensed Driver