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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLE / LINKEDIN LINK AVAILABLESUMMARY AND PROFILEHighly technical experience knowledgeable hands-on IT leader with 20+ years of experience. A committed, results-driven, dynamic, and resourceful technology infrastructure professional with proven expertise in the areas of business strategy development, metrics, lead operational excellence and core technologies. Strong Ability to deliver enterprise-wide IT security and risk management with in-depth experience of infrastructure, operations, and service delivery. Known for ability to inspire, lead, team building, coaching and mentoring employees, relationship-building skills as well as project management skills, account development, and business management capabilities. Providing leadership success IncludesScaling businesses from a start-up enterprise to a mid-market organization, manage multiple projects, virtualizing 98% of servers and 100% of desktops, build out of two tier 4 levels data centers and redundant fault tolerant data and voice networks as well as installing innovative technologies. Andrew's passion, versatility, dependability, judgement and personal Integrity demonstrates his Leadership qualities. A creative, confident, and thorough self-motivated critical thinker that can work independently while providing the technical agility for the success of the organization. Excellent ability to communicate clearly, technical skills, strong problem-solving skills as well as the ability to build confidence collaborate and influencing stakeholder management.Leadership Competencies that Drive Strong Business OutcomesEnterprise Architecture Planning & Development / Infrastructure & Operations (I&O) Solution Architecture & Design / Capacity Planning Sourcing / Roadmaps / ERP Supply Chain Resource Management/Maconomy/Microsoft GP/PeoplesoftEmerging Technologies / Cloud, Mobile, Analytics, SaaS, PaaS, Digital TransformationInformation Systems / Software Applications software Development / SQL Machine Learning, Artificial Intelligence, Server Administration, Operating SystemsIT Infrastructure Networking / Firewalls, Routers, Switches, Storage, Encryption, Call Center, TelecommunicationsGlobal Storage / Data Center / Electronic Data Warehousing / Data ManagementBack-Up & Disaster Recovery, Public & Private Cloud Migration, Office 365, Azure, AWS, GCPForecasting / Budgeting / Costs Centers P&L Capital Budget Management, Capital Expenditure, Financial ManagementRegulatory: SOX, NIST, SOC 2, SSPA, ISO 27001, 27701, GLBA, HIPAA, COBIT, GDPR, CCPA, TCPAStrategic Partnerships / IT Leaders, Executive Communication CRM HR Management Employment PracticesBusiness Continuity Management & Disaster Recovery Plans, Security Risk AssessmentMergers & Acquisitions (M&A) / Business DevelopmentIT and Data Governance, Policy development & ProceduresVirtualization, Servers & Desktops / VMWare EcosystemSecurity Monitoring, Cybersecurity, Computer Security, Incident Response, Intrusion Detection; Vulnerability Management, Configuration Management, Access Management, Endpoint SecurityData Privacy Protection Regulations Federal Laws, Regulatory Compliance, GDPR, CCPAService Management, Customer Support, Service Level Agreements (SLA), KPIs OKRs Service Desk, Performance MetricsVendor Management, Procurement, Negotiation Skills, Competitive Positioning, IT SourcingEnterprise Risk Management, Risk MitigationPROFESSIONAL EXPERIENCEHUD OIG, Washington, DCTechnical Operations Manager01/2023 - PresentLead an enterprise team of System Engineers, Network Engineers, and System Administrators in supporting a nationwide environment, including all physical and cloud-based computing and network infrastructure.Provided end-to-end infrastructure support services, as well as additional guidance to the client leadership team in improving IT services within the environment, and architecting solutions to help solve their business problems.Responsible for direct reports and ensuring overall customer success in timely milestone delivery and project completion.Developing a migration plan to transition from on-premise data centers into the cloud and cloud disaster recovery plans.Executing and monitoring an enterprise system patching approach using enterprise tools (e.g., Microsoft SCCM) across a variety of systems and technologies.Ensuring the team is equipped with the tools for success, including documentation, Standard Operating Procedures, and technology-specific training and maintain and achieve ATOs, including supporting the development of relevant cyber security artifacts.Hardening systems in accordance with federal guidelines (e.g., DISA Security Technical Implementation Guides) and the documented security controls of the systems Authority to Operate (ATO)PSB Insights LLC, Washington, DCSenior Vice President Information Technology and Data Protection Officer03/2018 - 09/2022Responsible for all Global IT Strategy and implementation for a global market research company. As DPO, Andrew creates Information Security Management policies and completely revamped Information Systems Security policies, procedures, standards, and Security Requirements to secure unqualified SOC 2 Type 2 and Highly Confidentiality Microsoft SSPA certifications. Is responsible for all Information protection, IT Risk, GDPR, CCPA and other personal privacy data protection compliance legislation.Created functional internal controls and corrective actions. Replaced on-prem ancient infrastructure with highly resilient virtualized dynamic environment for both servers and desktops.Built out private and public cloud with Azure, AWS and GCP.Replaced aged analog dialer with highly flexible TCPA compliant dialer for outbound campaigns and remote call agents.Manages agile team of developers that built in house and client facing apps that are revenue generating products for the firm.Manages cross-functional teams of in-house employees and contractors for Infrastructure, network, and helpdesk functions.Facilitates migration of entire company, apps, and systems to protected OKTA/SSO. Supported all employees and assets virtually from day one of Covid, using VDI, and Workspace One.TheDealX.com, Yardley, PACTO, Partner06/2016 - 03/2018Responsible for the IT management and platform strategy and technology vision of this startup software company specializing in equipment lease financing, analytics, consultation, and syndication.Highly involved in vetting product development partners, third-party contract negotiations and building a competitive marketplace presence. TheDealX.com is a joint venture with a regional Philadelphia bank currently in the build phase.Selene Finance, Horsham, PAVP of Information Technology Infrastructure/Facilities11/2008 - 06/ 2016Charged with developing and implementing the corporate IT strategic plans from the ground-up for this startup mortgage loan servicing company. Led the development of Security and IT policy protocols and IT organizational structure. Built accountability in partner relationship management that resulted in reducing operating expenses by 30%. Spearheaded the repurposing of legacy machines (saved $50K/annually). Applied a collaborative hybrid mode of FTE & outsourced services; staff increased 30 - 700 FTE with 700 outsourced; saved $400K/ann.Developed annual budget with consideration of the IT direction and partnerships to meet business initiatives.Led the virtualization of 98% of desktops into Selene private cloud; deployed via Thin PC/VMware Horizon Desktop and all servers with VMware and NetApp. SDDCCoordinated 6 separate office build outs and moves; highly fault tolerant networks and redundant call paths.Security measures deployment included physical security, NIST (with 802.1x wired & wireless), DNSSEC, PGP Mail encryption, Drive encryption technologies, Symantec DLP, Cisco IDS/IPS, Cisco ASA, NetScalers, etc.Led a broad range of deployment innovation including Cisco (Edge to Core), Cisco Call Manager, Mobile Iron MDM, SCCM, Exchange Server, SharePoint, Websense, Citrix XenApp, Multi-Factor Authentication, Global Scape SFTP/FTPS, Fax2Mail, Video conferencing, Aspect Telephony, IP Security Cameras, VMware ESXi & Horizon Desktop, NetApp SAN, to name a few.Encrypting of every PC/Laptop with PGP Endpoint and implemented Migrated Hosted Exchange from On-Premise.Consistent execution yearly disaster recovery planning/testing; backup of systems to offsite/near-line.Developed and delivered training to IT employees and contractors (50+ employees and contractors) on all systems.Managed help desk & engineering services, consulting vendors, connectivity providers including voice/data.Witmer Partners LLC. Horsham, PAAssociate06/2006 - 11/2008Direct involvement with executive leadership of the planning for the firm, strategic planning, contributing to multiple acquisition and investments transactions as well as the mergers and acquisitions including Selene Finance, Helios AMC, and Tavernier LLC. Managed Network, LAN/WAN, infrastructure, and desktop related issues to industry best practices.GMAC Commercial Mortgage, Horsham, PAAVP IT Emerging Technologies01/2000 - 06/2006Led the conceptualization of the IT Strategy organizationdelivered world-class IT solutions; realized emerging technologies and business processes resulting in elevating the speed and growth of the business. Collaborated to establish a corporate culture that instilled greater business impacts and to transform how customers did business.Developed and create synergies with JDP (Joint Development Projects) and partners such as Microsoft.Successfully developed mobile business user strategies, leveraging fiber and MPLS technologies (reduced expenses).Oversaw and implemented the conversion of PBXs to VOIP and created and maintained SQL version of AS/400 data.Drove the coordination of servicing databases for a $80B portfolio as well as managing all database conversions from 8/95 to the present year for acquisitions totaling $75B.Managed all aspects of AS/400 models: 9406 640, 730 and 510; set up and maintained AS/400 to MS SQL data warehouse (Inter/Intranet applications). Served as the Network administrator on 1000+ node Windows NT network Accountable for all issues regarding AS/400 and McCracken Financial Services loan servicing software.Managed conversion of pertinent loan documents to optical file retrieval system and interfaces for COLD file transfer and Visual Basic interface for Windows 95.Created and maintained automatic reporting to GM and to McCormick and Dodge accounting system.Created, tested and initiated disaster recovery program and scheduling all end of day operations as well as electronic reporting to GSEsEDUCATION AND OTHERSCleveland State UniversityBachelors of CommunicationsWharton Executive Education ClassesCertificationsCISM Certified Information Security Manager ISACA 11/2022CDPSE Certified Data privacy Solutions Engineer ISACA 05/2024ITIL Foundations V3,CRISC Certified in Risk and Information Systems Control ISACA 08/2024CISSP Certified Information Systems Security Professional In ProcessPublic TrustAdvisory Boards/OrganizationsMicrosoft Mobile Advisory Council, 01/200 12/2003Microsoft Mobius 01/2000 12/2005PublicationPocket PC and Smartphone Magazine: Contributor & Judge, Various Issues, 01/2000 12/2003 |
