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Cell: PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARY:Military veteran with 21+ years of active-duty service with a background as a Network Communication Systems Specialist. Extensive training in Equal Employment Opportunity management techniques, including conflict management resolution and peer mediation, a dedicated team player who works well with others and contributes to a cohesive team.Adaptive and strategic thinker, genuinely authentically Army leader with over 21 years of military experience. Teacher, educator, coach, mentor, special staff Noncommissioned officer with privilege and confidentiality, senior enlisted leader, executive assistance to commanding officers, and served at multi-national levels. Currently maintaining a government Top Secret security clearance that expires in 2029. Proficient in Microsoft Teams, Word, Excel Spreadsheets, PowerPoint, Access, Internet Search Protocol, and Outlook. The average words per minute that can be typed is 65. Some key skills include budget preparation and management, travel planning, database and record keeping, system administrator, conference planner/manager, scheduling and timeline management, customer service technician, planning and evaluation, organizational leader, and human resources policy and systems knowledge. I have my continuing overseas service paperwork signed by higher echelon in order to stay in Germany.PROFESSIONAL EXPERIENCE:2D THEATER SIGNAL BRIGADE - WIESBADEN, GERMANY / EQUAL OPPORTUNITY ADVISOR / June 2021 March 2024 40 hrs./weekPlanned, implemented, administrated the Equal Opportunity (EO) training program to over 2,000 personnel and 35 Equal Opportunity Leaders. Subject matter expert that ensured fair and equal treatment was directed over 18 command elements across four countries by managing, tracking, implementing various Equal Opportunity/Equal Employment Opportunity (EEO) policies & procedures. Responsible for tracking all (EO/EEO) cases files and human resources records for all the command elements. Won Equal Opportunity Advisor Excellence of the quarter award for fiscal year 2023 for developing a non-existent Equal Opportunity budget, database keeping policy, and command climate control briefing procedures. Developed, planned, synchronized, prioritized, led, and conducted 20 Organization Inspection programs and Staff Assisted Visits to ensure effectiveness and 100 % compliance with the regulations and policies.16th TACTICAL INSTALLATION NETWORK COMMAND - FT HOOD, TX. / SENIOR PERSONNEL AND TECHNICAL MANAGER / March 2019 June 2021 40 hrs./weekPlanned, organized, supervised a team of 20 personnel in a combat forward deployed location in which over 75,000ft of Fiber Optic Cable was installed for 20,000 personnel to receive and transmit communications on classified/unclassified networks and modified network device configurations to maintain security compliance (NIPR/SIPR/Coalition/VoIP/VoSIP.) Recognized for meritorious service in a combat zone with the Bronze Star Medal.SUPREME HEADQUARTERS ALLIED POWERS EUROPE / BELGIUM - SENIOR TECHNICAL MANAGEMENT OF COALITION PERSONNEL / August 2017 March 2019 40 hrs./weekLed, guided, and supervised a team of 10 personnel which supported over 30 different coalition forces maintaining operational and maintenance of Classified Coalition Network, Wide Area Network (WAN), Voice over Internet Protocol network connections and telephone services for 6,000 customers. Also maintaining accountability of $700,000 worth of signal equipment and vehicles.UNITED STATES NETWORK ENTERPRISE CENTER / HAWAII NETWORK AND CABLE TEAM SYSTEMS SUPERVISOR / DIVISION MANAGER / August 2014 August 2017 40 hrs./weekSupervised and organized a team of 15 personnel who maintained and monitored different classified networks for cybersecurity warfare threats, change management, developing integration plans, upgrade and expand network capabilities, keeping the network safe for 16 different command agencies totaling over 7,000 customers. Served as the Communications Security (COMSEC) Manager for all cryptographic devices that was in the Network Center. Responsible for the planning, development, implementation, and maintenance of the information management (IM)/IT strategic plan for the Command.PROFESSIONAL SKILLS:Skillfully demonstrated knowledge of most complex human resource and equal opportunity issues resulting in a 75% reduction of (Equal Opportunity/Equal Employment Opportunity) complaints. Played constructive role in various section resource management, supply, sponsorship, training and administrative efforts. One year of specialized experience has been reviewing and evaluating the security impact of system changes; Developing local plans, policies or practices to provide guidance and assistance in all aspects of hardware and software security; Recommending corrective actions for system deficiencies or vulnerabilities. Experience conducting Current Operations (CUOPS) planning, Write operations orders (OPORD), fragmentary orders (FRAGO), after-action reviews (AARs), and memorandums of instruction (MOI).Ability to operation and maintenance of all Unclassified/Classified/Coalition Network, Campus Area Network, Wide Area Network (WAN), Voice over Internet Protocol and Voice over Secure Internet Protocol infrastructure. Develop, propose, formulate, integrate, evaluate, and implement plans, policies, standards, and architectures, to provide the most cost efficient, reliable, secure, cost effective, and user-friendly solution to the identified requirement. Ensures customers system configurations and automation plans are fully compatible with overall communications and networking initiatives within the supported activities. Knowledge of coordinating all work efforts involved with the Automated Information System (AIS) staff members in order to interpret policies and regulations.Ability to apply knowledge of systems analysis and design methodologies. Installs, configures, and fine-tunes the operating system and application software; installs and terminates category 6 cable lines and fiber optic cable. Work with Telecommunications Industries Association (TIA) Cabling Standards and ensures Rural Utilities Services (RUS) Telecommunications Standards for Outside Plant. Extensive knowledge of copper and fiber optic cabling to include installation, termination, and maintenance of RG-59, Single-Mode Fiber (SMF), Multi-Mode Fiber (MMF) and Shield Twisted Pair (STP).Leads on-site surveys and reviews cabling diagram layout information to determine the status of the function, adequacy, and quality of services. Professional knowledge of the Department's mission, programs, organization, and structure. Knowledge of trends and current developments in IT management functions and procedures. Knowledge of trends and current developments in IT security, including the current threat environment as well as strategies and techniques to protect information and information systems. Responsible for managing and maintaining all networks, including the Secret Internet Protocol Router Network (SIPRNET), Non-classified Internet Protocol Router Network (NIPRNET), and local and wide area networks.Knowledge of systems analysis and design techniques, identify and resolve issues and problems, and ensure compliance with system security methods and procedures. One year of specialized experience which includes 1) Evaluate a variety of unusual IT and communications problems to identify new or improved business process such as in voice and data, digital, analog, switching and transmission, communications network and systems; 2) Identify network system modifications needs in order to resolve telecommunication equipment and connectivity problems within Video Teleconference (VTC), video and/or real-time collaboration systems. This definition of specialized experience which includes (3) planning, directing, conducting, coordinating, and advising on projects and programs of broad scope and unusual complexity involving enterprise telecommunications networks; (4) configuration, installation, testing, and troubleshooting of standard/common Campus Area Network (CAN) and Wide Area Network (WAN) IT equipment and technologies; (5) developing and delivering network and system engineering and implementation documentation. Knowledge of as a data center administrator for both the classified and unclassified Data Center network infrastructure and architecture.Knowledge of developing policies and procedures for command units regarding all telephone communications and was responsible for the monitoring, enforcement, and reporting of abuse and misuse of those systems. Participates in discussions, meetings, and committees; presents briefings, and prepares staff studies, budget recommendations, and reports. Ability to focus on information system/cyber security issues within the organization's area of responsibility.Skill in oral and written communications sufficient to explain system capabilities and needs to supervisors, users, executive leaders, and others. Led the installation of telecommunications systems for data, radio frequencies, voice and video and was responsible for providing technical input for system development and improvements.EDUCATION:University of Maryland Globus Campus - Adelphi, MD - 2019Degree: Bachelor of Science in Information Systems ManagementCentral Texas College - Killeen, TX - 2012Degree: Associate Degree in General StudiesSPECIALIZED TRAINING:Basic Soldier Training, Ft. Benning, GA. - 2003Leadership Development Course - 2011Advanced Leadership Development Course 2012International Fiber Optics Installer Certification - 2013Advanced Senior Leader Development Course 2014Sexual Harassment / Assault Response and Prevention (Sharp) Certificate 2017Equal Opportunity Advisor Program 2021Defense Equal Opportunity Management Institute (DEOMI) Certification 2021CompTIA Security+ CE Certificate - 2024AWARDS & RECOGNITION:Bronze Star MedalMeritorious Service MedalArmy Commendation Medal with Combat DeviceArmy Commendation MedalsArmy Achievement MedalsMilitary Outstanding Volunteer Service MedalIraqi Campaign MedalAfghanistan Campaign MedalGood Conduct MedalsVOLUNTEER EXPERIENCE:Volunteered numerous hours with military fraternity in Honolulu, Hawaii passing out food on the street to the homeless community. Organized three separate thanksgiving homeless outreach programs which fed a total of 8,000 homeless people.Due to mail personnel shortages, volunteered at Camp Humphreys, South Korea post mail room by organizing and distributing various packages for soldiers and civilians to over 40 other locations.Volunteered to be the casualty assistance officer who orchestrated the funeral arrangements for three fallen service members. Personally, coordinated and planned the budget for over 600 miles of movement with equipment and personnel.Volunteered to participate in a 2-day multi-national ruck march in Luxembourg representing the U.S. Army marching a total of 80km (50 miles) to earn the advanced expert coalition ribbon. |