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Click here or scroll down to respond to this candidateCandidate's Name
Belleview, FL Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEProfessional SummaryDependable Fulfillment Associate successful at meeting challenging productivity objec and tives. Well-organized and comfortable lifting up to 75 pounds. Knowledgeable about shipping, receiving tracking procedures and skilled in operating forklifts, pallet jacks and scanners.SkillsTrainerDamage ControlQuality ControlRelendsShippingOrder ExecutionOrder Picking SkillsShipping and ReceivingMachine OperationForklift OperationInventory MaintenanceMaterials PackingInventoryReceiverPallet Jack ProficiencyCorrect LabelingUnloading CargoSortingPackagingProduct InspectionEducationMarch 1984 Alamogordo High School Alamogordo, NMHigh School DepAwarded Award NameWork HistoryApril 2019 to CurrentChewy.com Ocala, FLForklift Operator, Fulfillment Specialist, Receiver, (also Trainer)Forklift Operator, Order picker, Cherry Picker, Dock stocker, Palate Jack,Unloaded incoming trucks and properly staged inventory for processing.Maintained compliance with company safety policies and called violations to attention of management.Cross-trained new associates on picking and filling orders for warehouse products.Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts. Replenish warehouse for pickers, put ways, Receive product off trucks into warehouse, Check product as it came off trucks damage control. quality control on warehouse floor/shipping/off trucks/donations, verified if shipments inbound/ outbound were correct, trained hew hires inbound/outbound, receiving/shipping,Received and reviewed new orders, located requested merchandise and promptly initiated processing.Followed procedures at all times for personal and team safety.Drove customer satisfaction by successfully completing all returns quickly.September 2016 to April 2019Dunkin Donuts & Baskin Robbins Leesburg, FLAssistant ManagerStrengthened merchandising and promotional strategies to drive customer engagement and boost sales.Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.Mentored sales team in applying effective sales techniques and delivering top-notch customer service.Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.Established and optimized schedules to keep coverage and service in line with forecasted demands.Helped with planning schedules and delegating assignments to meet coverage and service demands.Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.Increased sales revenues by promoting complementary products and educating customers about store promotions.Increased sales by driving operational efficiencies and building excellent customer rapport.Monitored security and handled incidents calmly.Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies and enforced policies focused on increasing team. Set and strengthening operational efficiency.Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.Planned team-building exercises to increase employee performance and job satisfaction.February 2007 to September 2018KFC Taco Bell Lady Lake, FLManagerRan a two in one restaurant with two different teams in one entity. Scheduling, sales, promotions, customer satisfaction, problem-solving.Trained both KFC / Taco Bell new hires.Inventory control, ordering.Maintain an even steady constant flow of customer service, Quality service, customer satisfaction with employee team work, thought positioning team mates in in places they shined and spots that helped others who needed a hand. Making sure my team had what it needed when needed to preform and deliver success,Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.Monitored and supported progress of each restaurant there ordering, waist, sales, proms, watching past present and future forecasts.Sent to each store to train employees, management to succeed together.Clean up stores for success, close one KFC and remodel into a Taco Bell, open new stores, put in new POS systems.Build a return customer base both customer and team members are proud to call home. |
