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Flexible Professional Open to New OpportunitiesNew Port Richey, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAdaptable, with experience in a variety of industries and a history of success in providing exceptional customer service. Experience in managing all facets of front office administration, including handling multi-line phone systems, managing schedules, and maintaining reception and waiting areas, retail duties, customer satisfaction and creating a professional, yet friendly experience. Authorized to work in the US for any employerWork ExperienceTax PreparerJackson Hewitt-Jesup, GADecember 2018 to April 2022Work is seasonal. Prepared tax returns for clients, answered and returned phone calls, made appointments and used office equipment regularly. Also had to obtain PTIN from the IRS and take courses to be up to date on tax laws. Also had customer service responsibilities and worked at the Walmart location.Customer Care ExecutiveVIP Office Essentials-Jesup, GAJanuary 2020 to May 2020Front desk responsibilities which include running the register, answering phone calls, and waiting on customers. I also did a lot on the computer with editing and printing big print jobs, stocked store and packaged deliveries.Customer Service AssociateKIDS KORNER-Jesup, GAFebruary 2012 to August 2019Cashier duties as well as customer service with a friendly attitude. Helping customers find items in the store. Cleaning up, hanging clothing, organization within the store Night AuditorJameson Inn-Jesup, GAJuly 2014 to July 2015Taking payments, keeping lobby clean and professional, any needs the customer may have, duties of end of day sales reportsLegal Secretary/AssistantSamantha F. Jacobs, LLC-Jesup, GAAugust 2010 to November 2013Preparing legal documents, talking with clients over the phone, organization with different files including divorce, custody, social security disability, medical malpractice and real estate as well as front desk duties Legal Assistant/SecretaryJoelyn Pirkle, Attorney at Law-Jesup, GAAugust 2009 to May 2010Greeted clients as they came in, filed court documents, sent standard letters, made appointments, maintained a friendly but professional atmosphere and made sure each client was comfortable and understood the case they hired the firm for.EducationSome College in Business AdministrationCollege of Coastal Georgia - Brunswick, GAAugust 2010 to November 2013High school or equivalentWayne County High School - Jesup, GAAugust 2006 to May 2010Skills Cash Handling Excel Microsoft Office Receptionist Scheduling Outlook Customer Service Microsoft Word Marketing Billing Customer Care Customer Support Retail Sales Management Experience Computer Skills Phone Etiquette Typing Administrative Experience Time Management Data Entry Clerical Experience Office Administration Merchandising Research POS Customer Service (10+ years) Front Desk Bookkeeping Office Management Intake Customer service (10+ years) English Tax Experience Communication skills Filing Windows Front desk Clerical experience Customer service Office management Typing Tax experience Paralegal experience Microsoft Outlook Calendar Microsoft Word Microsoft Excel Microsoft Powerpoint Shipping & receiving Microsoft Office Computer skills Computer literacy Organizational skills Administrative experience Customer support Communication skills Google Docs Research Cash handling Retail sales Cash register POS Restaurant experience Windows Mentoring Communication skills Organizational skills Patent lawAssessmentsHome health aide skills ProficientOctober 2020Providing care to patients in a home settingFull results: ProficientSpreadsheets with Microsoft Excel ProficientOctober 2020Knowledge of various Microsoft Excel features, functions, and formulas Full results: ProficientCustomer service ProficientNovember 2020Identifying and resolving common customer issuesFull results: ProficientWork motivation ProficientNovember 2020Level of motivation and discipline applied toward work Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationReferences:Adonica Farrell (Business Owner, Past employer) 912-256-2610 Frances Locklear (Court Baliff, family friend) 912-256-0257 Vicki Horton(Typest, past manager) 912-271-0514Frances Yeargan (Clerk of Court, Wayne, County, Georgia, mentor) PHONE NUMBER AVAILABLE/pre> |