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Click here or scroll down to respond to this candidateCandidate's Name
Zephyrhills, Florida Street Address PHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARYAn experienced and adaptable dental professional with a solid background in healthcare office operations, finance management, workflow optimization, medical-dental terminologies, diseases, procedures and treatments, medical and dental schedules, dental insurance, and patient services and satisfaction. Utilizes strong organization, time management, and multitasking abilities to ensure the highest level of patient satisfaction through personalized care and diligence. A creative leader and analytical thinker who is driven to achieve results and exceed expectations to ensure the long-term success of an enterprise.EXPERIENCEWALMART HEALTH, Zephyrhills, FloridaDental Treatment Coordinator, 2023-2024 Facilitated check-in and check-out procedures for smooth flow. Collected payments from patients and arranged payment schedules. Discussed with patient treatment plans with dental code in accordance with companys covered fees and patient insurance plan. Verified patients eligibility for benefits and insurance coverage before dental treatment. Gathered all dental insurance information and updated patient information entered in Epic software. Answered phone inquiries from established and prospective patients regarding treatments or procedures offered by the practice. Communicated with insurance representatives to address issues or discrepancies. Managed schedule and filled schedule with appointments. Communicated with providers, other clinical staff, and patients in a professional manner. Faxed and tracked medical clearances, referrals, and pertinent clinical notes. Completed appointment audits. Adhered to HIPAA requirements to safeguard patient confidentiality. MA. THERESA ORONCE DENTAL OFFICE, Stockton, California Front Desk / Dental Assistant, 2019-2020 Greeted and took care of patients promptly. Managed front desk operations, including scheduling appointments and collecting payments. Led providing and / or issuing referrals. Processed pre-authorization / eligibility approval for dental patients. Ensured the processing of dental insurance claims promptly. Managed phone calls and responded to queries warmly and professionally. Organized patient files according to HIPAA guidelines. Performed clerical duties necessary to keep the dental office running. Assisted dentists in dental procedures.OCCUMEDICA HEALTH CARE SYSTEM, Carmona, Cavite, Philippines Administrative Officer-in-Charge, 2010-2018 Supervised department team, including training and performance evaluation. Delivered effective customer service and administrative support in busy medical practice. Managed cash accounts and performed minor bookkeeping. Prepared communications, such as memos, emails, invoices, reports, and other correspondence. Provided administrative support to management and other departments. Candidate's Name , Page 2 Organized patient charts before each appointment to reduce check-in time. Processed referrals to medical specialists as required. Collected payments from patients according to established policies and procedures. ADDITIONAL EXPERIENCEBINAN DOCTORS HOSPITAL INC., Dental Department - Binan City, Laguna, Philippines., 2000-2018. Managed administrative tasks. Led dental staff to deliver excellent patient care. Monitored clinic operations daily and all billing and collections for dental services rendered for insurance claims monthly. Directly supervised clinic employees and trained newly hired staff. Reviewed billing and collections from HMOs and insurance. Promoted oral health and disease prevention. Created treatment plans to maintain and restore patients oral health. Referred patients to specialists and other healthcare providers. EDUCATIONSTOCKTON SCHOOL FOR ADULTS, Stockton, CaliforniaAdministrative Medical Assistant, January 5, 2021TECHNICAL SKILLSMicrosoft Office Suite Microsoft Teams Epic Dentrix LANGUAGESFluent in Tagalog. |
