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Title Phlebotomy Technician Customer Service
Target Location US-GA-Stockbridge
Email Available with paid plan
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Candidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARY OF QUALIFICATIONS:NHA Certified - Phlebotomist 17plus years of phlebotomy experience with various facilities such as diagnostic laboratory, reference laboratory, doctor office, pediatric office and hospitals, working with all ages population: newborn, kids, teens, adolescent, adult and geriatric. BLS and CPR/AED certified, experience with venipuncture, capillary puncture, record vital signs, specimen collection/processing, EKG, medical scheduling, triage and patient safety. Proficient with Microsoft Office (Word, Excel, Power Point), 10 Key Calculator, EMR systems, ICD coding, Piccolo, Sofia, Clinitek, Sysmek, Abbot ID NOW, and cardiochek machinesEDUCATION:DEKALB TECHNICAL COLLEGEEXPERIENCE:Quest Diagnostics 05/2023 - PresentCertified Phlebotomy TechnicianPerformed blood collection by venipuncture from patients of all age groupsManages workflow in all pre analytical area specimen collection and specimen processing areaProcessing specimens accurately prepare send out requisitions and samples base on testing requirementsMaintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.Documents orders errors and integrity of the specimen issuesCollect specimens include, drug screens, biometric screening and insurance exams.Perform non-patient facing duties, including inventory, stock supplies, sanitizing, filing, answering phones and utilizing email as appropriateCHILDRENS MEDICAL GROUP 03/2022  04/2023Certified Phlebotomy TechnicianPerforms Venipuncture and Viral Swabbing on Pediatric patientsPerform in-house testing utilizing Piccolo, Sofia, Clinitek, Sysmek, Abbot ID NOW, Cardiochek Hemo-Cue and Biofire machinesProperly identify patient in accordance with HIPAA..Input patient demographics and test result information into record systems.Performs additional Lab duties as requiredCLINICAL PATHOLOGY LABORATORYLead Certified Phlebotomist 08/2019  03//2022Monitors PSC and IOP locations monthly and quarterlyProvide backup phlebotomy coverage as neededAssist supervisor with recommendations, modifications, improvements, audits and meetingsObserves phlebotomist and provides remedial training if neededObtain blood samples via venipuncture from patients of all age groups with minimum customer discomfort.Performs clerical duties to receive, identify, accession, and process specimensVerify and or Correct identification of patient and proper labeling of specimens.Maintained patients privacy and confidential informationProvided superior customer service to all Client accounts, Patients, and ColleaguesEMORY HEALTHCARE HOSPITAL 05/2014  12/2017Certified Phlebotomy TechnicianDraw and collected blood by venipuncture from patients of all age groupsPerformed routine tests in medical laboratory, clinics, hospitals and nursing homes settings.Worked primarily in the mother and baby unit and outpatient lab, NICU, acute care, and ICU.Maintained patient privacy and confidential patients information, appointment registrations, and Insurance verification and provided superior customer service and patient careOversaw and conducted labs requisitions, processing, accessioning, centrifuging, routine, standing orders stats as well as timed and levels testingMaintained customer service, patients care, front desk, back office and clerical duties.LABORATORY CORPORATION OF AMERICA 07/2008  03/2014Certified Phlebotomy TechnicianPerformed blood collection by venipuncture from patients of all age groupsConducted routine tests in medical laboratory, doctor's office, hospitals and nursing homes settings.Utilized personal protective equipment (PPE) when implementing standard precautions to provide direct patient care.Tested patients' blood glucose levels,.DOT and employment drugs screensMaintained patient privacy and confidential patient information.

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