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Candidate Information
Title Supply Chain Customer Service
Target Location US-WA-Renton
Email Available with paid plan
Phone Available with paid plan
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Eddy I.RodriguezStreet Address  35th Pl S Apt. H201Seattle, WA Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESupply Chain Professional with a focus onbuilding strong client relationships andtraining and motivating fellow employees.Highly effective in areas of timemanagement and accurately completingprojects and assignments within criticaldeadlines under constantly changing andunpredictable circumstances. Dedicatedand highly motivated self-starter with areputation for service, satisfaction andprofessionalism.CORE COMPETENCIES Customer Service Tech Support Office Administration Developing Client Relationships Organized and detail oriented, with theability to multi-task. Ability to to achieve results in a cross-functional team environment. Problem solving skillsPROFESSIONAL HISTORYJones Soda Seattle, WAOperations Administrator // February 2023 - Present Create and process all orders in Jones ERP system (Sage) Tender Freight orders and pick ups accordingly with all partners Ensure all orders have been received by warehouse and picked up by freight partners. Systematic inventory transfers to ensure there is enough product. Bulletproof 360 Seattle, WAOrder Management Specialist // June 2020 - August 2022 Create Retail, Amazon and other marketplace orders in Amazon portal as well as Bulletproof ERP (NetSuite) system. Ensure there is inventory available before placing orders. Track orders to ensure they have been picked up on time and received into customer warehouse in full. Manage order placement against Sell-In Forecast Track, dispute, and manage in short receipt errors and marketplace fulfillment related costs. Create warehouse work orders and track through to completion in all systems. Track Lot and Expiration against all orders for specific marketplaces. Create SOPs: Training guides that included Canadian exportation and all major retailers that we dealt with.Bulletproof 360 Seattle, WAOffice Assistant // September 2019 - June 2020 Assist all office personnel. Company of about 80 employees. Procurement of office supplies and consumables. Prepare conference rooms for all daily meetings. Lowes Hotel 1000 Seattle, WAFront Desk Agent // March 2018 - September 2019 Assist guest with all needs over the phone and in person Assist valet, bell team, and concierge when needed. Daily shift checklists Lead team when Management went home early on the weekends. EDUCATIONRiverview High School Sarasota, FloridaGraduate // 2009ADDITIONAL SKILLS Bilingual: English & Spanish Excellent analytical, organizational and interpersonal communication skills References upon Request.

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