| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidatePrint Resume 9/6/24, 3:51 PMhttps://www.usajobs.gov/applicant/document/resumes/ Page 1 of 6Candidate's Name
Street Address s east end ave apt 707nChicago, Illinois Street Address United StatesMobile: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEAvailability:Job Type: PermanentWork Schedule: Full-timeDesired Locations:Chicago, Illinois, United States; Will County, Illinois, United States; DuPage County, Illinois, United States; Cook County, Illinois, United States; Lake County, Illinois, United States; Lake County, Indiana, United StatesWork Experience:Supervisor Customer Services - Daniel Doffyn Station - 60618 U.S. Postal Service (This is a federal job)3750 N. Kedzie AvenueChicago, IL12/2023 - PresentHours per week: 40Series: 0313 Work Unit SupervisingPay Plan: EA - Administrative Schedule (Excluded)Grade: EA17Duties, Accomplishments and Related Skills:PROMOTED TO SUPERVISOR, CUSTOMER SERVICES. At this near-northwest side delivery unit, serving the Avondale community, supervise carrier operations, for some 70 + letter carriers, distribution clerks and Sales & Service Associates. Evaluate daily workload, make carriers and route assignments. Monitor all retail transactions to ensure credibility and accountability is displayed by window service personnel team. For close-out activities daily, analyze, review and prepare nancial reports submitted to Postmaster. Complete and submit Form 1412 (General Accounting Report) daily to the Finance Division. Perform monthly Stamp Audits, showing all philatelic inventory and sales incurred and monthly Clerk Audit, listing all daily nancial transactions and sales of the Window Service personnel, monitoring integrity and avoidance of collection mail received at ofce. Ensure all safety regulations are adhered to by all employees. Complete daily series of productivity and manpower reports and submit to Manager, Customer Services. Acting Supervisor, Customer Services - Henry W. McGee Station - 60615 U.S. Postal Service (This is a federal job)4601 S. Cottage Grove AvenueChicago, IL7/2023 - 12/2023Hours per week: 40Series: 0313 Work Unit SupervisingGrade: EA17Print Resume 9/6/24, 3:51 PMhttps://www.usajobs.gov/applicant/document/resumes/ Page 2 of 6 Duties, Accomplishments and Related Skills:Effectively directed and monitored activities of some 80 + letter Carriers, distribution clerks and Sales & Service associates at this far-northwest suburban delivery ofce. Scheduled employees for daily work assignments. Helped to achieve established budget goals for manpower and productivity. Made certain that all safety regulations were adhered to in the ofce and for carriers to be cognizant on their routes. Performed mail counts. Assisted with customer complaints in ofce. Provided legendary customer service to patrons. Submitted reports to Manager, Customer Services.City Letter Carrier - Highland Park, Illinois 60035 U.S. Postal Service (This is a federal job)833 Central AvenueHighland Park, IL7/2017 - 7/2023Hours per week: 40Series: 0313 Work Unit SupervisingPay Plan: PS - Excepted Service PositionsGrade: PS-5Duties, Accomplishments and Related Skills:CONVERTED TO FULL-TIME. Provided courteous, prompt and efcient delivery of all categories of mail, to assigned business and residential customers on assigned routes, within this North Shore suburban delivery service area. Adhered to all safety regulations, within ofce and on-the-street, both while delivering mail on route and operating a postal vehicle. Performed other allied activities, as directed by Delivery/Customer Services Supervisor.Acting Supervisor, Customer Services - Wilmette, Illinois 60093 U.S. Postal Service (This is a federal job)1241 Central AvenueWilmette, IL10/2022 - 2/2023Hours per week: 40Series: 0313 Work Unit SupervisingPay Plan: EA - Administrative Schedule (Excluded)Grade: EA17Duties, Accomplishments and Related Skills:Effectively directed and monitored activities of letter Carriers, distribution clerks and Sales & Service associates at this North Shore suburban delivery ofce. Scheduled employees for daily work assignments. Helped to achieve established budget goals for manpower and productivity. Made certain that all safety regulations were adhered to in the ofce and for carriers to be cognizant on their routes. Performed mail counts. Assisted with customer complaints in ofce. Provided legendary customer service to patrons. Submitted reports to Postmaster.City Carrier Assistant - Highland Park, Illinois 60035 U.S. Postal Service (This is a federal job)833 Central AvenueHighland Park, ILPrint Resume 9/6/24, 3:51 PMhttps://www.usajobs.gov/applicant/document/resumes/ Page 3 of 6 8/2016 - 7/2017Hours per week: 40Series: 0313 Work Unit SupervisingPay Plan: PS - Excepted Service PositionsGrade: PS-5Duties, Accomplishments and Related Skills:Completed ofcial City Letter Carrier Training for 3-day time frame. Received detailed instruction and guidance of all rules, regulations, policies and procedures to be adhered to as a letter Carrier, provided by an On-The-Job Training Instructor. Simulated Work settings were provided. Received Driver Safety Instruction Course by Certied Driver Safety Instructor. At associate ofce, acquired further training with carrier activities and on-street, was provided guidance in delivery procedures. After comprehensive training, began and continued with efcient and safe delivery of mail categories on assigned routes in this far, southwest side service area. Performed in-ofce procedures before and after route deliveries. Casual Mail Handler - Chicago Metro Surface Hub - Elk Grove Village, Illinois U.S. Postal Service (This is a federal job)2591 Busse RoadElk Grove Village, IL8/2016 - 12/2016Hours per week: 40Series: 0313 Work Unit SupervisingPay Plan: PS - Excepted Service PositionsGrade: PS-4Duties, Accomplishments and Related Skills:At this near-northwest suburban mail processing facility, devoted to bulk mailing and parcel sortation, worked as a seasonal mail handler in varied units, as directed by Supervisor, Mail Processing. At the Platform(Dock) Section, loaded and unloaded truck and other auxiliary mail handling functions, instructed by the Supervisor, Mail Processing. Worked in other units as part of craft employee teams. Adhered to all safety regulations and procedures.Casual Mail Handler - Chicago Metro Surface Hub - Elk Grove Village, Illinois U.S. Postal Service (This is a federal job)2591 Busse RoadElk Grove Village, IL8/2016 - 12/2016Hours per week: 40Series: 0313 Work Unit SupervisingPay Plan: PS - Excepted Service PositionsGrade: PS-4Duties, Accomplishments and Related Skills:At this near-northwest suburban mail processing facility, devoted to bulk mailing and parcel sortation, worked as a seasonal mail handler in varied units, as directed by Supervisor, Mail Processing. At the Platform(Dock) Section, loaded and unloaded truck and other auxiliary mail handling functions, instructed by the Supervisor, Mail Processing. Worked in other units as part of craft employee teams. Adhered to all safety Print Resume 9/6/24, 3:51 PMhttps://www.usajobs.gov/applicant/document/resumes/ Page 4 of 6 regulations and procedures.Certied Nurses AssistantSouth Shore Hospital8012 S. Crandon AvenueChicago, IL4/2011 - 7/2016Hours per week: 40Duties, Accomplishments and Related Skills:Provided high-quality patient care as CNA within surgical, acute-care, rehabilitation, home healthcare and simulated nursing home settings. Preserved patient dignity and minimized discomfort, while activities were executed, such as: bedpan and diaper changes, emptying drainage bags and bathing, grooming, minor physical therapy. Rendered chart accuracy, effective team collaboration, patient relations and consistent delivery of empathetic care. Assisted with ofce phone operation to make and receive family and provider calls.Certied Nurses AssistantBell Haven Nursing Home11401 S. Oakley AvenueChicago, IL2/2009 - 2/2014Hours per week: 40Duties, Accomplishments and Related Skills:Provided high-quality patient care as CNA within surgical, acute-care, rehabilitation, home healthcare and nursing home settings. Preserved patient dignity and minimized discomfort, while activities were executed, such as: bedpan and diaper changes, emptying drainage bags and bathing. Rendered chart accuracy, effective team collaboration, patient relations and consistent delivery of empathetic care. Assisted with ofce phone operation to make and receive family and provider calls. Certied Nurses AssistantSt. Agnes Nursing Home1725 S. Wabash AvenueChicago, IL2/2008 - 11/2010Hours per week: 40Duties, Accomplishments and Related Skills:Provided high-quality patient care as CNA within surgical, acute-care, rehabilitation, home healthcare and nursing home settings. Preserved patient dignity and minimized discomfort, while activities were executed, such as: bedpan and diaper changes, emptying drainage bags and bathing, grooming, minor physical therapy, etc. Rendered chart accuracy, effective team collaboration, patient relations and consistent delivery of empathetic care. Assisted with ofce phone operation to make and received family and provider calls. Lead CashierChildren's PlacePrint Resume 9/6/24, 3:51 PMhttps://www.usajobs.gov/applicant/document/resumes/ Page 5 of 6 444 Chicago Ridge MallChicago Ridge, IL8/2006 - 7/2008Hours per week: 40Duties, Accomplishments and Related Skills:Rendered high quality customer service to patrons at this childrens clothing store. Aided customers, when needed with clothing articles selection. Provided expeditious service with care and attention. Assisted with close-out and daily transactions' reconciliation.Education:Olive-Harvey College Chicago, IL United StatesAssociate's degree 5 / 2013Credits Earned: Semester HoursChicago State University Chicago, IL United States Master's degree 5 / 2024Credits Earned: Semester HoursMajor: Human ResourcesChicago State University Chicago, IL United States Bachelor's degree 12 / 2021Credits Earned: Semester HoursMajor: Business Management Minor: Health ScienceLanguage Skills:Language Spoken Written ReadEnglish Advanced Advanced AdvancedReferences:Name Employer Title Phone EmailRoy A. Jones, Jr. Career DevelopmentConsultant708-655-4580 EMAIL AVAILABLEStephanie Fuller DBS Specialist 773-459-6065Joe Chelowa U.S. PostalServiceUnion Steward (HighlandPark)847-932-9278 Indicates professional referenceAdditional Information:COMPUTER PROFICIENCYMicrosoft Ofce 2019: Word Excel PowerPoint Outlook Microsoft Windows 11POSTALPrint Resume 9/6/24, 3:51 PMhttps://www.usajobs.gov/applicant/document/resumes/ Page 6 of 6 Surface Visibility Informed Visibility NACI (Personnel Background Software) Numerous Delivery and Customer Service Applications, including: TACS Mail Count Postal Rules and Regulations Change Management Employee Engagement F2 F4 Radar DMS C-360 eRMS My Post Ofce DOIS GEO Delivery Parcel Tool DCV CloseoutCHARACTER TRAITSTeam Leader Resourceful Customer Oriented Results Driven Computer Procient Safety Conscious Emotionally Stable Solid Oral and Written Communication Skills Budget Focused Problem - ResolutionINTERESTSSports Hair Styling Traveling |
