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Click here or scroll down to respond to this candidateCandidate's Name
7009 Hampshire Drive Knoxville, TN 37909 PHONE NUMBER AVAILABLE EMAIL AVAILABLE Skills Authorized to work in the US for any employer Proficient in Excel, Outlook, Microsoft Office Suite, Windows XP Professional, multiple calendar scheduling/itinerary, office organization, multi-line phone system, office management, inventory management, filing, organizational and IT competency, patient experience, Paylocity, excellent patient\client communication and satisfaction, professionalism, and high confidentiality.Experience with SAS HR database, PowerPoint, Citrix Applications/Power Chart, OneNote, SharePoint, EMR, medical records, Coding, Insurance pre-certification, human resource terminology, HIPPA, compliance, and OSHA. Excellent writing skills, general accounting, knowledgeable in office cost evaluation, team building, compliance meeting/event planning, and data management, sales, legal office terminology and legal forms, Human Resource recruiting and staffing support, interviewing and office placement, benefits. Professional ExperienceThe University of Tennessee Medical Center October 2019 Present University Cancer Specialists Knoxville, TNAdministrative AssistantAssist Division Chief Hematology Oncology, Professor Department of Medicine, other Cancer Institute physicians and Director, Medical Group Development with busy calendars, schedule meetings; via phone, Team Meetings, and Zoom meetings, conferences, out-of-town conferences and travel accommodations, membership dues, prepare all data for credentialing purposes, update CVs, medical licenses, attend meetings while taking minutes.Assist physicians and staff with travel and cash reimbursement reports, along with expense reports, attendance, and PTO time, On Call Service Pay Invoices, organizing, schedule meetings and applicant interviews.Call patients with their appointment details, reschedule patients for scans, and appointments. Assist with department phones, and other areas in department when needed. Relocated to Knoxville, TN March October 2019William S. Cook, M.D., P.A., Psychiatry Practice November 2016 May 2018 Medical Office Manager Jackson, MS Responsible for operations and administration for busy medical office, while ensuring attention to detail and commitment to patient satisfaction, safety, and customer service. Conflict resolution through promoting channels of communication. Created and maintained daily schedule, and calendar for physician. Managed billing, budgeting, medical coding, resource planning, scheduled patients, registered patients, prepared files, and managed accounts payable/receivables while providing professional patient management and confidential file review and training. Medical records maintenance verified insurance coverage, insurance claims, and collections. Prepared medical records and reports for doctor and lawyers of personal injury cases. Patient claims processing, inventory management, and data entry. Interfaced office database (Practice Fusion) with Collaborate MD (Insurance processing database). Conducted daily quality assurance inspections, called in patient prescriptions, and provided doctor assistance. Met with industry reps. Recruited and increased patient case load by 25 percent. Quality of Life Consultation Services 2015 2019Contract Office Coordinator (as needed) Jackson, MS Composed site reports and contractual invoices for billing, marketed for presentations, contacted follow-up, prepared course materials and brochures, businesses cards, travel accommodations, monitored hours and file organization. Assisted in re-credentialing process, CEU collection, recertification, CTRS specialization. Mississippi Physicians Care Network November 2014 May 2015 Provider Credentialing Coordinator Jackson, MS Credentialed and re-credentialed providers. Pulled Provider Service Verification reports, reviewed and verified applications for new and current members renewals. kept database updated for over one thousand providers. Provided excellent customer service, answered phones, maintained filing system, composed, and mailed renewal letters to providers, provided claim information upon request. Mississippi Sports Medicine & Orthopedic Center, PLLC May 2012 November 2014 Fellowship and Credentialing Coordinator Jackson, MS Coordinated and administered fellow applications, verified education, maintained applicant spreadsheet, extended fellow interview invitations, scheduled fellow/physician interview itineraries, organized and hosted receptions, matched registration, and rank order list submission after final selection. Made travel and meeting accommodations, and compiled expense reports. Completed fellow contracts and new hire documents. Scheduled and oversaw orientation and rotation schedules. Updated fellow handbook, applied for medical licenses, completed DEAs and insurance company applications, scheduled weekly conferences with physicians, and prepared yearly updates. Attended ACGME annual conferences, completed year-end case data reports, registered, and scheduled fellows for AOSSM exams, compiled and prepared yearly National GME census, completed all provider and allied providers applications and renewals. Researched, developed, and executed grant applications. Credentialed/renewed network providers, medical license(s), and DEA certificates for all medical personnel. Knowledgeable with Joint Commission and NCQA credentialing standards. Arranged 90-day evaluations, service organization renewals, medical assurance renewal, and initial/renewal applications for all licensed personnel. Proactively managed renewals and new providers for malpractice insurance, American Board of Orthopedic Surgery(ABOS) part II initial certification and re-certification (MOC), sub-specialty sports medicine certification and re-certification. Maintained medical staff files, lab coat inventory, travel, and composed patient termination letters. Monitored and reported on project activities and status timely. Responsible for communicating deliverable status to physicians, stake holders, the administrator, and staff. University of Mississippi Medical Center, PLLC September 2008 - May 2012 Department of Psychiatry, Division of Psychology Jackson, MS Contract & Grant Administrator and Division of Psychology Assistant Assisted and supported staff in coordination of equipment purchases, supplies and software from allocated research funds. Registered referred patients, kept patient charts and physician calendars current and updated, maintained inventory of grant equipment, listed faculty members and staff positions with the human resource department and oversaw the entire interviewing and hiring process. Facilitated and collaborated in planning, executing and support of project schedules. Assisted with office relocation, itineraries for faculty recruits, and agenda with minutes from division meetings. Maintained files on faculty staff, coordinated and scheduled all divisional meetings. Prepared meeting agenda and minutes for faculty distribution. Administered recruitment of open positions, and handling travel, hotel, and interview itineraries with faculty. Supported four project investigators with their federal grant research programs and activities. Monitored research grants and contracts. Budgeted research grant administration and performed general grant administrative tasks, functioned as liaison with physicians and staff members from other institutions. The Ramey Agency, LLC January 2007 September 2008 Agency Administrative Assistant/Receptionist Ridgeland, MSAssisted CEO, President, COO, and agency with administrative support as needed, all business travel, scheduled luncheon meetings with catered lunches and maintained calendars/schedules.Accountable for front desk and other guest reception responsibilities, while providing prompt, accurate, and friendly customer service.Knowledge and proficient use of multi-line phone system. Kept office phone list current, distributed mail, daily updated conference room calendars, developed and maintained knowledge of all contacts. Administered delivery service request, ensured timely deliveries/pick-up of agency materials, opened/closed client jobs, maintained filing system for accounting department, assisted with various accounting tasks, inventory management, and ordered office supplies.Southern States Police Benevolent Association, Inc. October 2001 December 2006 Mississippi Division Office Manager Jackson, MS Responsible for providing leadership and management of the day-to-day operations of office. Administered routine processes and workflow through time management, and communication skills. Assisted Director and Board of Directors, Division Chapters and Division PBA members regarding their membership and services. Liaison for PBA members, the Director, and the PBA legal department. Assisted in solving any members complaints or concerns. Planned office layout, initiated cost reduction programs, researched, and developed resources to create a timely and efficient workflow. Prepared activity reports and political election schedule, facilitating political screenings for candidates with chapter districts and their committee screening panels, public speaking. Composed information for ads, campaign support, and worked with the political campaigns. Education Bachelor of Science in Business Management degree Belhaven University, Jackson, MSUniversity of Tennessee, Knoxville, TNHonors Executive Womens International Assist Scholarship |
