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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Green Bay, WisconsinLINKEDIN LINK AVAILABLEPROFESSIONAL PROFILEVersatile and analytical top performing Sales leader with demonstrated success driving new business, leading successful broker teams and consistently exceeding performance goals. Recognized as a high achieving team leader, with the ability to develop stand-out sales strategies and communicate effectively to drive record growth. A persuasive and fair leader with twenty-five plus years of experience in the insurance industry, known for fostering collaborative and positive work environments. A customer champion who delivers unparalleled consumer experiences and consistent results while never compromising ethics and integrity.PROFESSIONAL EXPERIENCEMedica (formerly Dean health, Green Bay, Wisconsin 2021 2023Sales Relationship ManagerDrove sales success and consistently achieved monthly sales targetsManaged over 200 contracted sales agents in Northwest and Northeast WisconsinCollaborated with internal departments and local agencies to execute advertising campaigns that met Center of Medicare and Medicaid Compliance standardsHosted and led monthly remote live training on product, retention and local area marketingLed direct to consumers medicare educational and sales webinars/seminars on-line and in personUnitedHealth Group, Green Bay, Wisconsin 2009 2021Telesales Team Lead (2013 2021)Mentored, trained and managed up to 20 agentsDeveloped and motivated agents to meet both personal and organizational goalsServed as a learning resource for agents to ensure proper and consistent trainingProvided training to New Hires in classroom settingPartnered with other Leads to assist in coaching and developing their agentsObtained certification in Quality and TrainingServed in various capacities including Training SME, Learning Assistant and Vendor SMEVendor Site Lead (2010 -2013)Oversaw 250 licensed agents and 100 non-licensed agentsSales Agent (2009 2013)Recognized as only vendor site for exceeding call monitoring and compliance goalsAchieved 101.5% sales to goal for MATrained and coached new partner agentsParticipated in the Vendor AEP program as a Subject Matter Expert for two consecutive yearsFacilitated team huddles and meetings to encourage a cohesive team focused on common goalsProvided peer to peer coaching for quality and salesDeveloped and implements programs and incentives leading to increasing the team application count by 10%Ameriprise Auto and Home Insurance, Green Bay, Wisconsin 2008 2009Sales AgentAchieved top 2% in team sales on a consistent basisRanked in top 7% in call center salesMaintained new and updated guidelines and rate revisions for each state licensedReviewed and delivered results of weekly and monthly sales reports to managementProgressive Corporation, Mayfield Village, Ohio 1998 2008Personal Lines CoachRanked in top 5% of 390 agents in sales centerDeveloped, trained and mentored New HiresProvided training to sales and service teamsCreated and implemented a successful 90-day retention processImplemented audit process for quality assurance for both sales and serviceProvided direction of daily workload, coached, and mentored sales and service teamsIncreased sales team conversion by 12%Evaluated and communicated the direct reports progress to supervisorsPremier Car Rental, Beachwood, Ohio 1993 1998General ManagerDeveloped and implemented a tracking system that managed a fleet of over 200 vehiclesGrew branch to become the largest in Ohio by developing sales goals and tracking results daily, weekly and monthlyPartnered with leadership to successfully open additional locationsPromoted business in a variety of way including making daily sales callsEDUCATIONHarper Community College, Palatine, IllinoisBusiness and Computer Technology Courses StudiedEDUCATIONProperty and Casualty LicenseResident Wisconsin Property and Casualty LicenseAccident and Health LicenseResident Wisconsin Health LicenseTECHNICAL EXPERTISEMicrosoft Office: Word, Publisher, PowerPoint, Excel, Outlookb-connected |
