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+ Woodstock, IL # EMAIL AVAILABLE PHONE NUMBER AVAILABLE  Candidate's Name
SkillsLanguages: SQL, PL/SQL, SPL, HTML5, Javascript/CSS, Kornshell/PowerShell/Expect, COBOL Technologies & Tools: Oracle, SQL Server/DB2, GCP, AppDynamics, Splunk, GitHub, Docker, Jenkins, SalesForce, Main- frame, ServiceNow, VersionOne, BusinessObjects, Unix/Linux/zLinux/Solaris/AIX/RHEL/zOS/Windows Servers ExperienceUSPS, Senior Programmer Analyst Workload savings of 20% Reduced manual workload by automating file moves.(PowerShell) Monitored and coordinated web certificate updates. (SSL) Mentored & Trained new staff which led to the creation of new team documenta- tion and procedures. Investigated incoming customer requests to resolution of over 40 incidents daily. Remote, VAMay 2022  Sep 2024Blue Cross Blue Shield of SC, Systems Engineer Workload savings of 25%. Automated server/servicereboots to avoid new ticket creation for incoming issues. (Kornshell/GitHub/Splunk) / DevOps Built new containers (Jenkins) for services and backed up code in GitHub. Workloadsavingsof27%Automatedtheextractionandprocessingoflargedatasets from legacy systems using SQL and PL/SQL scripts.Columbia, SC / RemoteJune 2021  May 2022PenServ Plan Services, IT Analyst/Project Manager Workload savings of 31%. Automated server/servicereboots to avoid new ticket creation for incoming issues. (PowerShell) Updatedwebspecificationsandwebsitestructure.(HTML5/JavaScript/CSS/XML/XSL) Project Manager and SME over new OCR software implementation. (SDLC) West Columbia, SCFeb 2021  May 2021Workplace Solutions, IT Analyst/Project Manager Designed and implemented a newwebsiteforthebusinesswithenhancedmar- keting structures. (HTML5/JavaScript/CSS) Configured/Programmedclientcasesusingapplicationguidelines,queries(SQL/MS Access) and programming. (JavaScript) Automated customer data imports by coding new plugins. (Javascript) Gathered and Developed solutions for teamprocessimprovements,including team documentation and tasks automation. (PowerShell) Columbia, SCFeb 2019  Feb 2021HealthFirst, Senior IT Application Developer Saved $3 million in fines by successfully completing the Department of Health letters project on-time and under budget. Implementing projects using agile methodologies, built on the Waterfall/Kanban framework. DevOps Validated Medicare/Medicaid documentation for Government Projects and con- firmed needed updates in Crystal Reports were made prior to implementation. Ensuredthoroughinspectionwasdonefornewgovernmentcorrespondenceprior to production implementations.Remote, NYJan 2018  Dec 2018Candidate's Name  - Page 1 of 2Blue Cross Blue Shield of SC, Senior Application Programmer Removalofover45billionrecords(33%) intheOracledatabaseduringtheDatabase Reduction Project. (Oracle/SQL/PL/SQL) Negotiated a 35% cost reduction for Esker support statements of work and de- liverables. Primaryresourcefor implementation of customer reports (SQL/BI), Business Pro- cess Models for workflows (DocFinity/OCR) and dashboards. (iDashboard) Identified business and technical challenges and creating clear and concise doc- umentation of business requirements. Also worked through the Technical Design Specifications (TDS) and System Development Life Cycle. (SDLC) (Sharepoint) Engaged in SQL programming, data mining, analytical functions, and working on report release, production deployment, break-fix, and support activities. (Ora- cle/Business Objects)Columbia, SCOct 2015  Dec 2017Walgreens, Senior Systems Support Analyst Project Manager for production roll-out of EMR, EHR and E-Rx software. Converted business and clinical requirements into a comprehensive software and data architecture. Automated database rebuilds, tuxedo service rebuilds, service restarts and file system mounting issues to eliminate incoming tickets. (KornShell) Troubleshooting integration problems, optimizing data imports and exports, and creating customized PowerBI reports/dashboards for actionable insights. Documented troubleshooting scenarios for 1st level support roles. Trained new on-boarding staff on procedures, programming, and support tasks. Lincolnshire, IL/RemoteAug 2004  Sep 2015EducationI.T.T Technical Institute, Database Administration/Computer Networking Systems GPA: 3.9/4.0 Coursework: Computer Networking, Database Administration, Computer Archi- tecture, AC/DC ElectronicsJune 2004  Sep 2005Areas of ExpertiseSoftware Mailgun, Qlik, Sharepoint, Crystal Reports, Esker DeliverWare, DocFinity (DMS), Windows Active Directory, Azure Soft Skills Project Management, Customer/User Training, Leadership / Mentorship, Process Improvement/Problem Resolu- tionOriented,Technical Writing / RoadMapping,Analytical Solutions, SystemDevelopmentLife-cycle (SDLC), Dis- aster Recovery (DR), Team Training/Management, Agile/Scrum Development, Quality AssuranceandTesting (QA), Business/Data Analysis, Vendor Management, Risk Management, Interactive Communication Skills, Data Valida- tion, UX/UI Design, Data Mapping/Modeling, Performance Evaluation Candidate's Name  - Page 2 of 2