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Title Customer Service Delivery Driver
Target Location US-TN-Memphis
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name  EMAIL AVAILABLE   Cell PHONE NUMBER AVAILABLESummary of ExperienceRetired from Memphis Light, Gas and Water Division in Memphis and Shelby County TN. I began my career at a young age of 18 years old, as a linemans helper, erecting Electrical Steel Towers at the location of Macon Road and Houston Levee Rd. My accomplishments and promotions were several during my time there. First to an Apprentice Electrical Lineman, next to a Journeyman Lineman. Promoted to a Service Dispatcher in the Customer Service Department where all calls from customers were received for Electrical, Gas and Water Service complaints and service outages for all of Memphis and Shelby County Tennessee customers. Promoted again at the age of 22 being the first employee in MLGW history promoted to a Customer Service Trouble Shooter. I learned about electricity high and low voltage, Gas fitting, Plumbing, Air Conditioning and Heating. I attended several schools during my career to learn these trades. I finished my career as a Customer Service Manager, at the Brunswick Service Center, in Shelby County, TN. I also taught classes to new service employees the fundamentals of Natural Gas, Electrical and Plumbing for those wanting to enter that field of work.I served as a Shelby County Sheriff Reserve Deputy and was promoted to Director of Reserves and Emergency Services 1988 by then Sheriff Jack Owens.I worked in the Commercial Trucking and Transportation industry as a driver and owner- operator of Commercial trucks. Career began as a CDL driver, driving tractor-trailers (53 ft. vans, fuel tankers) Accomplishments during my career include promotions to Driver Manager. Managed and dispatched fifty -five plus employees and trucks Local/OTR. Duties as a dispatcher, included answering multiple telephone lines, with customers and drivers, entering information into a computer data base. This position was a very fast paced environment at all times. Brought and owned my own trucks and leased them out to other CDL driversOwned and operated a Baskin Robbins Franchise in Millington, TN, 38053 from 1983 to 2005.Employment SummaryAutoNation Ford Wolf Chase, 7925 Stage Road, Memphis, TN, PHONE NUMBER AVAILABLE12/1/2022  PresentParts Delivery DriverDuties: Automobile Parts Delivery Driver, TN, MS, AREmployment SummarySlim Chickens, LLC. 8477 US-64, Memphis, TN 381335/2021  PresentFront of House Part-Time Manager/Weekends OnlyDuties: Train and supervise front of house staff, including drive thru customers and online customer pick-ups by greeting customers and train new young employees how to interact by giving good customer service when a customer comes in for service and a good meal..Choates Air Conditioning, Heating and Plumbing, 820 Herbert, Suite 104, Cordova, TN 3801812/1/2016  9/27/2021 Office = PHONE NUMBER AVAILABLE = Contact person = Chris Choate  Cell PHONE NUMBER AVAILABLEAfter hours / Weekend Dispatcher/SupervisorDuties: Dispatched and supervised all Air Conditioning, Heating, Plumbing technicians and handled all customer complaints after hours, weekends and holidays.Evans Distribution Services, 18765 Seaway, Melvindale, Michigan, 48122 - Office PHONE NUMBER AVAILABLE4/2013  7/2017 General Motors - Contact person: Anthony Tony Trocki, PHONE NUMBER AVAILABLESoutheast Regional Manager for General Motors Plants in Memphis TN and Brandon MS. Duties: Managed hired and trained all Transportation CDL Drivers for yard operations for Memphis, TN and Jackson, MS, General Motor Plants (General Motors A/C Delco Division) Drove 18 wheelers, and Switcher (yard mules) Trucks as needed.Best Express, Inc. P.O. Box 315, Ellendale, TN, 38029 John Pannell-Owner Office PHONE NUMBER AVAILABLE9/1999 12/2016Operations Manager / Dispatcher /Co-Owner Duties: Managed, dispatched and trained CDL Drivers to drive Tractor Trailers OTR, local and trained new driverBaskin-Robbins Ice Cream Store #1670, Millington, TN 3805210/1985  01/2010Owner-OperatorOwned and operated. Experience includes Cashier, hiring, firing, scheduling employees, stocking, handling complaints, payroll, accounting, inventory control, ordering supplies, daily operations and maintenance of equipment.Shelby County Government  201 Poplar Ave, Memphis, TN, 38103
6/1/1993  9/1999Served as the Coordinator / Dispatcher of Reserves and Emergency ServiceDuties: Traffic Investigator, Motors & DUI and night driver for AC Gilless, Sheriff of Shelby CountyMemphis Light Gas and Water Division, 220 So Main, Memphis TN 38103 PHONE NUMBER AVAILABLE4/1968 -6/1/1993Customer Service Dispatcher / Supervisor = RetiredDuties: Twenty Five years of experience working for MLGW as an overhead/underground Lineman, Promoted to Customer Service Dispatcher and to Outside Customer Service Rep. working as a troubleshooter & repairing customers Gas, Electric, Water & Plumbing problems inside and outside of customers homes in Shelby County.Finished my career as an Interim Manager Supervisor at the Brunswick Service Center, in Bartlett, TN before retiring. Drove bucket trucks, troubleshooting and repairing low and high voltage electrical lines in Shelby County TN.EducationFrayser High School, Memphis, Tennessee GraduatedMajor- American History, Business EducationState Tech of Memphis, Memphis, TennesseeCertificates in electrical, natural Gas, plumbing, welding,Pipe-fitting, carpentry and building codes. Real estate LawState Tech of Memphis, Memphis, TNCertificates in basic and advanced operations of microcomputers, fundamentals of DOSState Tech of Memphis, Memphis, TNCertificates in advanced courses in building and operating microcomputers.Skills Management & Supervision of employees, customer relations, budgeting, conducting safety & training programs, scheduling, payroll reporting, personnel training, sales. Computer skills include, e-mail, MS Outlook Express, Internet, MS Office, MS Excel and Service Titan Knowledge in electrical, gas, plumbing, light carpentry, appliance repairs, HVAC repairs and driving & operating heavy equipment. Driving and operating cranes, forklifts and MoffetLicensesCurrently hold Commercial Drivers License with all endorsements, State of Tennessee, expires 8/4/2030TrainingMLGW University and State Tech of Memphis TN,Basic and advanced fundamentals of natural gas, plumbing, low and high voltage electrical systems and trouble-shooting techniques.Trained in reading blueprints, maps and troubleshooting techniques for the water distribution system and pumping stations in Memphis, TN.Management and Supervisory Training,Shelby County Sheriff's School, Memphis, TN,Basic Recruit School,Basic and Advanced Traffic Investigation School,Robbery and Burglary School,D.O.T. Federal and State Regulations,Volunteer PositionsRed Cross, Memphis, TNVolunteerHelped with distress persons, delivering food and clothing to the needy with my personal vehicle.Shelby County Sheriffs Office, Memphis and Shelby County TN Reserve Deputy Sheriff  1982  1993Traffic Investigator,

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