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| | Click here or scroll down to respond to this candidateKAYLEISMARTm4 EMAIL AVAILABLE& PHONE NUMBER AVAILABLE9 West Palm Beach, FL Street Address
SKILLS+ Sales+ Retail Sales+ Merchandising+ Customer Service+ Organizational Skills+ Customer service+ Pet care+ Animal care+ Hospitality+ Customer Support+ Product Merchandising+ Stock Replenishment+ Refunds and Exchanges+ Guest Services+ Problem Resolution+ Product and Service Solutions+ Team CollaborationEDUCATIONWellington High SchoolWest Palm Beach, FLHigh school diplomaPROFESSIONAL SUMMARYEnthusiastic and motivated individual passionate about customerservice. Team player works well both independently and within teamsettings to achieve goals. Skilled communicator and problem solvercommitted to creating positive customer experiences. Customer ServiceRepresentative bringing top-notch skills in oral and writtencommunication, active listening and analytical problem-solving skills.Enhances customer experiences by employing service-orientedbehaviors, understanding customer desires and providing customizedsolutions to build loyalty. Hardworking and passionate job seeker withstrong organizational skills eager to secure entry-levelposition. Ready to help team achieve company goals.WORK HISTORYPolo Ralph Lauren Factory Store - Customer Service AssociateWest Palm Beach, FL + 05/2023 - Current+ Helped large volume of customers every day with positive attitudeand focus on customer satisfaction.+ Actively listened to customers, handled concerns quickly andescalated major issues to supervisor.+ Answered customer telephone calls promptly to avoid on-hold waittimes.+ Offered advice and assistance to customers, paying attention tospecial needs or wants.DICK'S Sporting Goods - Sales Associate09/2021+ Organized racks and shelves to maintain store visual appeal, engagecustomers, and promote specific merchandise.+ Helped customers locate products and checked store system formerchandise at other sites.+ Prepared merchandise for sales floor by pricing or tagging.+ Rotated stock and restocked shelves to maintain product availabilityand store appearance.+ helped customers find the exact thing they neededBanana Republic Factory Store - Customer Service CashierPalm Beach, FL + 03/2023 - 08/2023+ Resolved customer complaints and maintained clean and tidycheckout area.+ Actively listened to customers, handled concerns quickly andescalated major issues to supervisor.+ Met customer service goals and exceeded customer expectations.+ Enabled customers to feel welcomed, important, and appreciated byanswering questions about products sold throughout store. |