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Tampa, FL Street Address (C) PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional summaryDedicated and results-driven professional with a proven track record in regional sales, account management, and customer relations. Demonstrated expertise in developing and implementing effective sales strategies to drive revenue growth. Adept at analyzing client needs, providing tailored solutions, and fostering lasting relationships. Exceptional communication and negotiation skills with a commitment to delivering unparalleled customer service. Proven ability to collaborate seamlessly across teams and leverage comprehensive product knowledge to exceed sales targets.Core competenciesCustomer Relationship Management Sales Strategy Development Product Knowledge Enhancement Negotiation and Closing Skills Cold Calling Proficiency Consultative Selling Techniques Order Processing and Logistics Upselling Strategies Problem Resolution Team Collaboration Vendor Relations Market Analysis Customer Needs Assessment Proactive Management Effective Communication Cross-functional Collaboration Client Retention Strategic PlanningWORK EXPERIENCEGeneral ManagerGenomics Testing Tampa, FL May 2021 PresentSteered a startup genomics testing company specializing in cancer screenings, diabetes, and cardiac tests, fulfilling a pivotal role in company establishment and growth.Recruited and managed a dedicated team of nurses, overseeing all aspects of patient care and ensuring adherence to the highest standards of medical testing.Orchestrated comprehensive backend operations, including laboratory coordination, data management, and process optimization to enhance operational efficiency.Delivered personalized client consultations, leveraging extensive knowledge of genomics to guide individuals through complex testing options.Crafted and implemented strategic plans, contributing to the company's development and the expansion of its testing capabilities in a competitive market.Nurtured relationships with vendors and health professionals to ensure a seamless service delivery and fostered a culture of excellence and innovation within the team.Regional SalesBRI Seminole, FL December 2019 May 2021Fostered unwavering client loyalty by consistently delivering top-notch quality, boosting productivity, and offering proactive management solutions.Expanded client portfolio through persistent cold calling efforts and a commitment to exceptional service, securing new customer accounts.Applied a consultative sales strategy to assess client needs, proposing tailored turnkey solutions aligned with specific business objectives.Expertise in product selection, addressing customer inquiries, overcoming objections, and successfully closing deals.Proficiently processed orders and coordinated product deliveries ensuring accuracy and enhancing clien experience.Sales AssociateTires Plus Tampa, FL October 2017 July 2019Collaborated with vendor representatives, effectively addressing damages and shortages, showcasing strong liaison skills to resolve issues promptly.Cultivated trusting relationships with customers, emphasizing personalized connections to enhance client experience.Conducted product and service consultations, employing effective upselling techniques to maximize sales.Served as the primary point of contact for addressing customer concerns, showcasing responsiveness and a customer-centric approach.Demonstrated strong negotiation skills, closing deals with minimal oversight and consistently exceeding sales targets.Account ManagerTop Flite Marketing East Syracuse, NY June 2015 March 2017Addressed customer inquiries regarding products, pricing, and related information, demonstrating comprehensive product knowledge and exceptional communication skills.Emphasized product features based on a thorough analysis of customers' needs, showcasing a tailored and customer-centric approach.Shared in-depth product knowledge with customers, offering personalized recommendations to enhance their understanding and satisfaction.Maintained a consistently friendly and professional demeanor during all interactions, contributing to a positive and customer-focused work environment.Collaborated proactively with colleagues, exchanging effective selling strategies and pertinent marketing information to drive collective success.EDUCATIONHigh School Diploma (June 2012) Marcellus High School Marcellus, NY |