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Title Customer Service Quality Assurance
Target Location US-MD-Baltimore
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Candidate's Name
Baltimore, MD Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEHighly organized, efficient and detailed oriented worker with strong functional and hands-on experience with water management / stormwater maintenance skills and customer service professional. Proven the ability to manage multiple projects ensuring high quality results on a consistent and efficient basis. Possesses excellent leadership and interpersonal skills that create a motivated and productive work environment.Willing to relocate: AnywhereAuthorized to work in the US for any employer Proficient in Microsoft WordWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceVisual InspectorPharmaceutical international, Inc-Baltimore, MDOctober 2023 to May 2024 Ensures quality of manufactured goods. Inspect goods as they are finished. Examine materials from production line before packaging product. Ensure company is meeting required specifications in the manufacturing process. Quality Assurance professionals involvecompliance and regulation documentation, auditing, and process management. Typically, roles within QA are office-based. In contrast, Quality Control professionals deal with the physical product. Roles within QC are usually lab or manufacturing site based. QA in the pharmaceutical industry involvesimplementing systems and processes to ensure that products consistently meet or exceed established quality standards Inspector 1 / Water Maintenance Labor / Utility Worker Department of Public Works-Baltimore, MDJune 2016 to April 20231. engineer with compiling data in stormwater management facility for compliance with Baltimore City's Municipal Separate Storm Sewer System (MS4) permit. inspector during erosion and sediment control inspections, stormwater management facility inspections, and complaint investigation. Read blue prints and specifications. Measure products with rulers, calipers, gauges or micrometers. Increase knowledge on reading civil engineering plans and drawing to identify proper location of controls and facilities. Remove all products and materials that fail to meet specifications, discuss inspection results with those responsible for products and report inspection and test data to management. Water Distribution General LaborerPerforms manual labor and semi-skilled work on water systems, including installing and repairing pipe lines, valves, fire hydrants, and repair service leaks, flush and disinfect water lines, and perform other related work. Water/Sewer LaborerAssists with repairs to the water and wastewater department, including water main breaks, service leaks, and collection system repairs perform housekeeping duties at facilities. Water Utility Maintenance WorkerPerforms construction, maintenance, and repair duties in the water district, including hydrant maintenance, water main repair, and flow testing read meters, record customer billing, and install new services. Maintenance Worker, Water DepartmentMaintains water and sewer lines, reads and records water usage meters, and installs uninstalls meters install and repair fire hydrants, operate heavy equipment, and respond to customer questions and complaints.YH2O: Baltimore City Career Mentoring Program / Class of 2016 Leader DPW Department of Public Works-Baltimore, MDFebruary 2016 to June 2016 The Baltimore City Mayors Office of Employment Development and Department of Public Works has partnered with the Chesapeake Water Environment Association to design and operate theYH2O Career Mentoring Program. YH2O is for Baltimore City residents, ages 18-24, who have a high school diploma or GED, are unemployed or underemployed, and, are not currently enrolled in a job training program or post-secondary education.Baltimore City is proud of the dozens ofyoung men and women who have successfully completed YH2O since its inception in 2015. YH2O+ is a program which prepares young adults to be employed in full-time jobs within the water and solid waste industries at the completion of the program. The goals of YH20+ are to: Educate young adults about the water and solid waste industries and career opportunities. Develop a pipeline of future workers with the right skills to fill entry-level positions in the water and solid waste industriesEducationHigh School DiplomaFredrick Douglas High School - Baltimore, MDSeptember 2007 to June 2010Skills Microsoft Word Leadership Business Owner Intentional Blueprint Reading Reliable Ambitious Quality Inspection Manufacturing Systems engineering Water treatment Laboratory experience Construction inspection Mechanical knowledge Electrical experience Maintenance Project management HVAC Carpentry Construction painting Facilities maintenance Commercial construction Construction management Power tools Hand tools Construction Electrical systems Civil engineering MicroStation Programmable logic controllers Industrial maintenance English Pharmacy Technician Experience Troubleshooting Cleaning Environmental servicesCertifications and LicensesDriver's LicenseACI CertificationPTCB CertificationHVAC CertificationEPA Universal CertificationOSHA 30Engineer In TrainingHACCP CertificationCertified Quality AuditorMedical TechnologistMedical Laboratory Scientist Certification

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