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Customer Service Vehicle Maintenance Res...
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Name Available: Register for Free
Title Customer Service Vehicle Maintenance
Target Location US-MN-Saint Paul
Email Available with paid plan
Phone Available with paid plan
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PROFESSIONAL SUMMARYSKILLSWORK HISTORYCandidate's Name
SAINT PAUL, MN 55117PHONE NUMBER AVAILABLE EMAIL AVAILABLE WWW: Bold Profile Adept Uber driver with a track record of enhancing passenger satisfaction through exceptional customer service and safe driving. Mastered schedule management and local navigation, significantly boosting repeat business. Excelled in vehicle maintenance and customer engagement, ensuring a clean, comfortable, and efficient travel experience. Demonstrated patience and understanding, earning high customer ratings and fostering positive relationships. Schedule Management Excellent navigation Customer Service Patience and understanding Vehicle Maintenance Punctuality Passenger transportation Local knowledge Customer Engagement Safe Driving Cleanliness Route PlanningUBERUber Driver San Francisco, CA April 2014 - Current Responded to passenger concerns and complaints politely and professionally. Developed strong communication skills while interacting with diverse groups of riders daily. Followed company guidelines and policies when interacting with passengers. Assisted passengers with loading and unloading luggage for enhanced customer care. Built and maintained positive relationships with passengers by providing friendly and professional service.Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service. Picked up riders at designated locations and greeted upon vehicle entry. Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits. Maintained excellent ratings from passengers by consistently delivering friendly service and timely EDUCATIONpickups.Built rapport with passengers through engaging conversations, fostering a sense of trust and reliability in service delivery. Completed daily vehicle maintenance and repair to guarantee dependable and safe ride. Boosted earnings through efficient route planning and strategic scheduling of rides. Kept meticulous records of mileage, expenses, and maintenance tasks for accurate reporting purposes. Adhered to all safety regulations and traffic laws while driving. Handled emergency situations calmly and efficiently, contacting appropriate authorities when necessary. Managed time effectively, juggling multiple ride requests during peak hours for maximum efficiency. Cleaned and sanitized rideshare vehicle to avoid germ and infection spread. Expanded knowledge of local attractions and points of interest to better assist passengers with recommendations or directions when requested. Improved rider satisfaction by maintaining a clean and comfortable vehicle environment. Demonstrated adaptability by adjusting schedules according to changing demand patterns and taking advantage of surge pricing opportunities when available.Navigated complex urban environments confidently, ensuring seamless transportation experiences for passengers. Monitored traffic patterns and adjusted routes to minimize travel time. FBGJanitorial Lead St Paul Mn August 2022 - August 2024 Improved facility cleanliness by developing and implementing effective janitorial procedures. Increased customer satisfaction with consistently thorough attention to detail in all assigned areas. Ensured prompt response to emergency situations, minimizing downtime and potential hazards. Streamlined inventory management with systematic organization of cleaning supplies and equipment. ADVANCE LADDER AND SCAFFOLDINGScaffold Builder Minnesota Minneapolis August 2002 - August 2012 Adhered to strict quality control standards, guaranteeing the reliability and stability of built scaffolding structures.Displayed strong physical stamina, consistently fulfilling demanding labor requirements throughout long workdays onsite.Demonstrated versatility in scaffold construction by adapting to various architectural designs and requirements. Enhanced job site safety by assembling and dismantling safe, secure scaffolding structures. Reduced workplace accidents with proper inspection and maintenance of scaffold components. GEDForest Lake High SchoolForest Lake, MN June 1993

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