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Wilmington, NC Street Address
EMAIL AVAILABLE w PHONE NUMBER AVAILABLECLINICAL SPECIALTY PHARMACISTClinical Leadership / Operations and Implementation / People ManagementEmpowering team to excel in health and wellness through unwavering commitment to operational excellence and customer satisfaction.Seasoned pharmacist with 13 years of experience in retail and specialty pharmacy settings. Known for delivering top-notch pharmacy services and embracing new challenges. Skilled in precise prescription management and fostering effective communication. Operations Management and Execution New Program Management Team Leadership and Development Performance Improvement Technology Integration Employee Training and Development Process Optimization Development of SOPsRECENT CAREER HIGHLIGHTSClinical LeadershipSpearheaded clinical initiatives as a Clinical Specialty Pharmacist at New Hanover Regional Medical Center, focusing on specialty pharmacy services and ensuring safe medication use.Educational ExcellenceServed as a Preceptor for PharmD programs at University of North Carolina and High Point University, guiding students in community clerkships, medication reviews, and patient interventions.Management ExpertiseSuccessfully managed pharmacy operations as a Pharmacy Manager at Walgreens, overseeing staff schedules, training programs, and ensuring compliance with regulatory standards.PROFESSIONAL EXPERIENCENOVANT HEALTH NEW HANOVER REGIONAL MEDICAL CENTER Wilmington, NC March 2020PresentCLINICAL SPECIALTY PHARMACIST (October 2021Present)Provide clinical leadership within the specialty pharmacy division of RASPProvide clinical pharmacy services to ensure safe use of specialty medications by our patients, to includeMedication counseling and education on new starts and follow up interventionsInterpretation of order entry for safety and therapeutic appropriatenessScreening for drug interactions and therapy duplications/omissionsCollaboration with care team to ensure appropriateness and effectiveness of medications prescribedCoordination of medication-based reviews and interventions with specialty team and entire medical teamEnsuring continuity of care for our patientsWorking with leadership to develop and enhance the specialty pharmacy experienceReporting of adverse events using ERL learning and safety management system to ensure we have continuous quality improvement of processesProvide oversight into medication assistance and cost-effective therapy optionsAssist in the development of standard work and workflow improvementsRemain engaged to ensure compliance with accreditation standardsCoordinate with CPPs in clinic to streamline prescription processingAssess and ensure medication adherence through clinical interventions and documentation of the resultsProvides staff education into related matters pertaining to our specialty operationsDemonstrates behaviors that exemplify the standards of Novant HealthMaintains specialty training and CE through partnerships with Shields and completion of required training assignedWorks with management team to identify and troubleshoot any areas identified as needing improvementAdminister Long-Acting Injectable medications through our pharmacist run clinic to serve patients that are unable to safely administer injections at homeObtained Certified Specialty Pharmacist CertificationCLINICAL PHARMACIST, OUTPATIENT PHARMACY (March 2020October 2021)Prepares, labels and dispenses medications for all age groups according to standard of practicePerforms computer order-entry in an accurate and timely mannerAssists in inventory controlSupervises ancillary staff in the prescription filling processEffectively utilizes all variations of informaticsInterprets medication orders, monitors drug regimens and intervenes when order clarification is requiredIdentifies therapeutic problems and resolves in an efficient mannerProvides counseling to patients and family members/caregiversPromotes the use of cost-effective therapiesDocuments activities performed per departmental standardsProvides general drug information services and responds to drug information requests efficientlyAssists with formulary management activitiesParticipates in the training, orientation and education of pharmacy students, pharmacy residents and/or new department employees.Meets and maintains competencies to perform the required duties of the position.Obtains and maintains Basic Life Support for Healthcare Providers (BLS) certificationDemonstrates problem-solving abilities and the ability to organize workload in a timely mannerAssists with the identification and resolution of problems and opportunities for quality improvementFollows standards of practice to adhere to laws and regulations governing the practice of pharmacyCommunicates effectively in both oral and written interactionsWorks with the entire healthcare system of NHRMC to deliver quality patient carePerforms duties otherwise assignedAssists pharmacy manager with the scheduling of technicians in order to maintain day to day operations of the outpatient pharmacy departmentMaintains expertise of the specialty pharmacy workload by completion of assigned Specialty pharmacy training modules through Allego.Completed Standard Work revision to improve the pharmacys handling of refill requests sent to providers and allow resolution of these requests in a timelier mannerWALGREENS PHARMACY Wilmington, NC August 2010PresentCOMMUNITY PHARMACIST (2020-Present)Worked with fellow health care professionals to ensure accurate prescription processingProvided MTM services to patients and documented using Outcomes and Mirixa programsEntered, filled, and verified prescriptions in a timely mannerAssisted staff in the prescription entry processMaintained an accurate control of inventoryTransfer of prescriptions to various pharmaciesContinuous on-the-job trainingCertified practicing immunizerRoutinely educated patients and administered vaccinations including herpes zoster, influenza, and pneumoniaOrganized and serviced off-site immunization clinicsCounseled patientsMade self-care recommendationsProvided drug information to local physicians, nurses, and patientsReviewed medication profiles and identified significant medication interactionsAdditional job-related training and duties:Collaborated with LTC pharmacists and technicians to fulfill back-up orders for facility residentsPHARMACY MANAGER (2014- 2020)Manage pharmacy staff to ensure smooth day to day operationsOversaw technician schedulesTrained ancillary personnel on new policies and proceduresInterviewed potential technician candidatesDeveloped action plans for areas of pharmacy improvementsEvaluated ancillary personnel through mid-year and annual reviewsActively participated in community events/health fairs in Wilmington and New Hanover/Brunswick CountiesCertified practicing immunizerRoutinely educated patients and administered vaccinations including herpes zoster, influenza, tetanus, meningitis, hepatitis and pneumoniaOrganized and serviced off-site immunization clinicsEntered, filled, and verified prescriptionsCounseled patientsMade self-care recommendationsProvided drug information to local physicians, nurses, and patientsReviewed medication profiles and identified significant medication interactionsFill prescriptions in a timely and effective mannerOversaw inventory ordering and maintenanceProvided MTM services to patients and documented using GetOutcomes and Mirixa programsWork with Store Manager to enable day to day operations of the retail storeDistrict Quality Lead responsible for ensuring quality control across the districtDistrict Health Testing Lead responsible for training and education in health testing programsMTM Coordinator for Community 86 and District 686 Co-LeadMember of District Recruiting Team responsible for seeking out and hiring top talentServe as a training location for new graduate hires and work with them to educate and prepare the pharmacists for their new careerTraining location during Rite Aid Acquisition worked with new team members to onboard and train on the Walgreens systemPreceptor for Duquesne University and Campbell UniversityWalgreens Area 108 Champion of Champions for Customer Service (2014-2015)Walgreens District 686 Champion of Champions for Employee Engagement (2014-2015)Additional job-related training and duties:oCholesterol Testing: Obtained patients lipid profiles using Cholestech LDX Analyzer, analyzed results, and educated patients about cardiovascular riskoBlood Pressure: Tested patients blood pressure, analyzed results, educated patients about goals and risksoPoint of Care diabetes testing: Obtained fasting glucose measurements using various glucometers, and made recommendations for follow-up care and lifestyle modificationsoMeasured patients body composition using Omron HBF-510W Full Body Composition Monitor and Scale and educated patients about their results, risks, and goalsStaff Pharmacist (2010-2014)Entered, filled, and verified prescriptions in a timely mannerWorked with fellow health care professionals to ensure accurate prescription processingProvided MTM services to patients and documented using Outcomes and Mirixa programsAssisted staff in the prescription entry processMaintained an accurate control of inventoryTransfer of prescriptions to various pharmaciesContinuous on-the-job trainingCertified practicing immunizerRoutinely educated patients and administered vaccinations including herpes zoster, influenza, and pneumoniaOrganized and serviced off-site immunization clinicsCounseled patientsMade self-care recommendationsProvided drug information to local physicians, nurses, and patientsReviewed medication profiles and identified significant medication interactionsAdditional job-related training and duties:oCholesterol Testing: Obtained patients lipid profiles using Cholestech LDX Analyzer, analyzed results, and educated patients about cardiovascular riskoBlood Pressure: Tested patients blood pressure, analyzed results, educated patients about goals and RisksoPoint of Care diabetes testing: Obtained patients A1C using A1C Now kit and obtained fasting glucose measurements using various glucometers, and made recommendations for follow-up care and lifestyle modificationsoMeasured patients body composition using Omron HBF-510W Full Body Composition Monitor and Scale and educated patients about their results, risks, and goalsoCollaborated with LTC pharmacists and technicians to fulfill back-up orders for facility residentsEDUCATIONDoctor of Pharmacy, Duquesne University Mylan School of Pharmacy - Pittsburgh, PA August 2004 May 2010LICENSENorth Carolina State Board of Pharmacy - License 21418TRAININGCertified Specialty Pharmacist Certification NASP May 2024Long-Acting Injectable Training and Certification (NC), 2022Novant NHRMC Residency Program Pharmacist Mentor, 2022-presentOccupational Safety and Health Administration (OSHA) Annual TrainingBasic Life Support for Healthcare Providers (CPR & AED) ProgramWalgreens Frontier Training, 2017 PresentWalgreens Pharmacy Manager Impact Training, 2015Pharmacy-Based Immunization Delivery Certificate Program, American Pharmacists Association, 2010TEACHING EXPERIENCEPreceptor, PharmD ProgramCampbell University, 2015 - 2021Duquesne University Mylan School of Pharmacy, 2015 - 2021Conducted introductory and advanced community clerkshipsLed sessions on top 200 medications, new drug updates, and legal reviewsProvided patient interviews, interventions, and medication therapy management |