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Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILEWell-organized professional backed by clinical and administrative healthcare experience and strong customer service skills. Able to play a key role in ensuring patient records are maintained and protected and administrative duties are carried out according to quality standards.Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate.Prioritize and manage workload to meet deadlines.Review and correct errors and maintain compliant documentation.Follow policies, procedures, and guidelines to ensure consistent quality.Electronic Health Records Sage EHR.Communication Platforms MS Teams, Zoom.Microsoft Office Applications MS Excel, MS Word, MS PowerPoint Type 32 WPM. State of New Jersey Cosmetology License (Master Hair Stylist) KEY QUALIFICATIONSData Abstracting Data Analysis Release of Information (ROI) Medical Records Management Electronic Health Records (EHR) Electronic Medical Records (EMR) Medical Coding ICD-10-CM ICD-10-PCS CPT Inpatient / Outpatient Encoder Software Medical Terminology Data Entry HIPAA Compliance Health Information Healthcare Records Healthcare Law, Policies, and Ethics Healthcare Reimbursement Revenue Cycle Management Interpersonal Professional Communications Anatomy & Physiology Data ManagementEDUCATIONUltimate Medical Academy Associate of Science Degree Health Information Management, 2024 Katherine Gibbs College Associate of Science Degree Medical Assisting Hair Fashion Institute CosmetologyPROFESSIONAL EXPERIENCEUltimate Medical Academy Locust Grove, GA 11/2023 06/2024 Full Time StudentRemained self-directed, motivated, and accountable for personal actions.Came prepared for class and completed assignments on time.Navigated new technology, utilized available resources, and set realistic expectations. DoorDash Atlanta, GA 05/2020 11/2023Delivery Driver / Customer ServiceDelivered high quality, in-person customer service as an independent food delivery driver.Ensured timely delivery to build brand loyalty, processed payments, and followed procedures.Worked independently in a minimally structured environment.Remained flexible, calm under pressure, and dependable. Great Clips Atlanta, GA 10/2017 05/2022Hair Stylist / Customer ServiceOffered full salon services colored, cut, shampooed, and styled hair.Stayed current on trends, kept station clean and organized, sterilized tools, and helped maintain supplies.Updated customer information records to track services provided.Processed transactions, collected payments, and kept accurate records.Communicated effectively to determine client needs and provided education and counseling.Ensured clients received services in a timely manner. Candidate's Name , Cont.Private Duty Care Atlanta, GA 03/2013 10/2017CaregiverProvided personal care and companionship for a client with Pancreatitis.Closely monitored client for changes in condition and accompanied client to doctor appointments.Prepared and served meals and promoted an environment of care and comfort. Somerset Pediatric Group Bridgewater, NJ 11/2012 03/2013 Medical AssistantHandled clinical and administrative duties which supported patient care and clinical operations.Answered inbound phone calls, placed outbound phone calls, scheduled appointments, gathered necessary documents, verified insurance coverage, and collected payments.Took vital signs, retrieved lab results, entered data, prepared patient charts, and used Sage EHR.Ensured strict adherence to security and confidentiality guidelines as outlined in HIPAA. Dr. Cory Vergilio, MD Gastroenterology Specialist Somerville, NJ 09/2008 01/2013 Medical SecretaryServed as initial point of contact, greeted patients, and maintained a warm and welcoming atmosphere.Entered patient demographic information into computer and verified insurance coverage.Handled inbound and outbound telephone calls, scheduled appointments, obtained relevant documents and lab results, and processed payments.Abided by HIPAA guidelines to secure and protect private and confidential information. |