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Click here or scroll down to respond to this candidateCandidate's Name
Freeport, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEA dynamic and results-driven professional with a proven track record in all things technical and people- related. I excel at delivering impactful solutions that drive business growth. My greatest achievement is in my ability to continuously learn and grow while using these skills to help others, showcasing my ability to exceed expectations under pressure. Highly skilled in working with others, I combine technical expertise with exceptional communication, ensuring seamless collaboration across teams. Willing to relocate to: New Orleans, LA - Chattanooga, TN - Asheville, NC Authorized to work in the US for any employerWork ExperienceSales/Design ConsultantBudget Blinds-FloridaJanuary 2023 to August 2024 Consistently exceeded monthly and quarterly sales targets, contributing to an increase in overall revenue for the team. Generated repeat business by building strong, long-term relationships with clients through follow-up and tailored recommendations. Provided personalized design consultations, translating client needs into tailored solutions that enhanced client satisfaction. Led design projects from concept to completion, ensuring client preferences were met while maintaining brand consistency and aesthetic standards. Regularly analyzed client feedback and sales data to identify key trends, making strategic adjustments. Leveraged product knowledge to advise clients on the best solutions. Insurance Claims AdjusterPilot Catastrophe/ Alacrity Solutions-FloridaJanuary 2021 to December 2022Property Insurance Adjuster for Hurricanes Laura, Delta, Ida, and Ian Delivered compassionate and clear communication to policyholders during stressful post-catastrophe situations, ensuring client satisfaction. Explained complex policy information to claimants, guiding them through the claims process and reducing the number of follow-up queries. Acted as the primary point of contact for insured parties during catastrophic events, managing high- volume caseloads while maintaining an average response time. Reduced average claim cycle time through the implementation of streamlined documentation processes and proactive communication with policyholders. Ensured compliance with state and federal regulations, as well as company policies, throughout the claims process, minimizing litigation risks and saving the company potential legal costs. Identified areas for process improvement in catastrophe response protocols, resulting in team efficiency and quicker claim resolution. Collaborated with cross-functional teams, including underwriting and risk management, to ensure that high-risk claims were handled efficiently and within legal frameworks. Worked closely with public adjusters, attorneys, and repair contractors to facilitate settlement agreements and ensure fair outcomes for policyholders. Utilized drone technology and aerial photography to assess hard-to-reach areas of property damage, increasing the accuracy of assessments and reducing on-site inspection times. Trained in HAAG Engineering residential and commercial roofing inspection techniques, improving damage assessment accuracy and claim settlement speed. Self-employed / Real Estate AgentKeller Williams / Beachy Beach Real Estate-Florida January 2019 to December 2021Advanced Material Planner/ Change Scheduling / Engineering Vought Aerospace-Dallas, TXOctober 2007 to November 2010 Analyze engineering changes to determine material cost impact. Plan and issue production schedules to ensure materials meet timely production requirements Identify raw materials and components required for production for engineering and production specifications and schedules Coordinate with purchasing, production, warehouse, and engineering personnel to ensure appropriate scheduling, procurement, and movement of materials. Organize and compile process manuals for scheduling. Systems used: Microsoft Project, Teamcenter Enterprise, ETARS, SAP, Signature Tracker, IVT Enovia, Crosspoint, ASICS, MES Assist management in resolving problems concerning over shipments, shortages, and engineering changes2005-01 Investment/Portfolio SurveillanceCenterline Capitol Group-Irving, TXSeptember 2005 to September 2007 Portfolio Oversight. Perform analysis of data critical to Centerlines surveillance of the company portfolio. Anticipate, identify, and address issues Consistent monitoring based on proactive risk management EducationBachelor of Science in Computer Science & Engineering The University of Texas at Arlington - Fort Worth, TX August 1998 to May 2002Skills Risk management Microsoft SharePoint Windows UNIX NextGen Procurement Microsoft Project Project management Insurance verification Oracle Fraud prevention and detection Microsoft Office Organizational skills Office management Sales Microsoft Outlook Avaya Computer Networking iCIMS Microsoft Excel Research Computer Science Visual Basic Customer service Linux Computer skills Data analysis skills PeopleSoft Xactimate C/C++ SQL Microsoft SQL Server JavaCertifications and LicensesReal Estate LicenseInsurance AdjusterMCPMCADMCSD |
