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Title Credit Union Mortgage Loan
Target Location US-OH-New Carlisle
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COMPUTER EXPERIENCEWord Excel (advanced proficiency) PowerPoint Access Adobe MeridianLinkCAREER DEVELOPMENTMonroe Federal Savings and Loan October Street Address   PresentAssistant Vice President  Compliance, BSA, Internal ComplianceoResponsible for all internal audit functions across the entire organization. This involves branch, cash, ATM, RESPA, BSA, ACH, Quarterly Loan Reviews, etc.oQuarterly reviews of the customer portfolio is done to evaluate high risk customers based on metrics laid out in the banks BSA policy.oWhen a new product is implemented at the institution, I would review to ensure that everything that has been done, and the systems that are being used, are set up withing regulatory compliance.oAppointed Board Secretary after six months of being with the bank. The secretary takes notes at all committee meetings and board meetings and organizes information for directors and the officers.oCreated an internal audit error tracking sheet. This is not something that was already in existence at the bank and as part of the updates to the processes in the compliance area this was found as a risk.oReview and update policy and procedures quarterly. This is something that is done based on a schedule that was set up to ensure that equal numbers of policies are reviewed quarterly.Universal 1 Credit Union December 2022  October 2023Internal Audit SpecialistoAudit internal new loans and new credit union memberships to ensure they are being opened within regulations and that all required documentation/signatures were captured, HMDA information is reported accurately, and documentation is provided within TRID regulations.oReview S.A.F.E. Act policies yearly to make sure that the credit union is still adhering to the regulations around NMLS numbers and registered Mortgage Loan Originators. This is also a yearly review of the marketing materials that the credit union uses.oTravel to eight different Universal 1 branches to perform an on-hand cash audit for all teller drawers and money in the vault.Verify signage and information that is on the teller line adheres with regulations.Check robbery kit for appropriate items and guidelines/procedures on what should happen in the case of a robbery.oPerform CTR and SAF reviews in VeraFin to ensure that they are filed within proper timeframes and that the branches are sending over required documentation when these types of instances occur.oCreate procedures around new internal processes to ensure adherence to regulations and to help employees take corrective action (if needed).oCreate reports from all the different audits to see trends in error findings from year to year and to help determine areas of regulatory weakness that the credit union may have. This information is presented quarterly to the board of directors.MyCUmortgage/Wright Patt CU January 2019  November 2022Letter LibrarianoReview current myCUmortgage correspondence for member impactoDraft up letters per CFPB and other regulatory guidelines while still maintaining focus on the memberoManage the print vendor relationship to ensure that all correspondence is mailed/printed within SLAoWorking through a print vendor transition to ensure that all processes are implemented correctly to have minimal member impactoWork with lines of business to provide them with the needed correspondence to handle responsibilities of their unitmyCUmortgage/Wright Patt CU June 2017  January 2019Escrow AnalystoAssist members in explaining shortages that occurred from a recent analysisoVendor oversight for Loan Protector to ensure that insurance payments/documents are being processed and logged in the system correctlyoReview exception reports for any insurance payments that failed to disburse per business rules to ensure that all documentation that is needed is on fileoRespond to member/partner/Partner Credit Union emails that are sent to the escrow or insurance mailboxes that need urgent assistanceoReview member requests to have escrow waived on an account per FNMA guidelinesoDeposit insurance escrow premium refund/cancellation checks to the members escrow to ensure that shortages do not occur in the members escrowoRequest and send escrow overage checks to members as a result of a recent escrow analysis done on their accountsAssurant Specialty Property August 2008  June 2017Hazard Insurance Specialist IV/Team Lead May 2009  June 2017oCreated letter templates for Wells Fargo for the new EERC implementationoCoach associates to improve Team KPI and quality numbersoCreate reports to show current populations of information as requested by managementoMonitor queue status and compliance reports and relay to managementany issues, problems or updatesoLead team meetings and explain new processes and proceduresoAnswer questions and troubleshoot any associate issues that ariseoMentor and train new associatesoAnalyze data provided by management in easily readable pivot table forms along with a high level executive summary that breaks down the findingsoPerform other functions at management requestHazard Insurance Specialist I August 2008  May 2009oMet and exceeded production and quality standardsoAdapted to changing client needs and regulationsoWorked independently as well as in a team environmentoDeveloped expertise of DTE check processing functionsoAcquired thorough understanding of LPS and TrackAll systemsoCompleted low level reporting for management of different types of property loss claim informationEDUCATIONWright State University 2005-2009oMarketing/Management Information SystemsMicrosoft Office knowledgeUpper level management coursesBusiness Calculus, Algebra (1, 2 and 3), Advanced Probability and Statistics, Trigonometry and AP Economics.Edison Community College 2002-2004oAssociates of Science (Transfer Degree)Math, science, accounting, management and finance coursesGraduated with Honors*References available upon request*

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