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Click here or scroll down to respond to this candidateCandidate's Name
BROWNSVILLE, TN Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLESummaryWorkforce Professional with management experience, progressive troubleshooting, sales, and customer service experience. A diverse skill set that allows flexibility to perform at a high level regardless of the position. Proficient in learning new policies and procedures. Well-versed in maintaining high ethical and quality standards and professional demeanor.Technical Skills, Training & AssociationGamma Sigma Gamma Fraternity Inc. : July 2024National Academy of Opticianry: February 2023 - June 2024 Systems: Windows 7/8/10, Mac OS X, iOS, DNS and DHCP, Network, Physical and Logical Security, Network Standards and Protocols, IPS/IDS Intrusion Prevention System and Intrusion Detection System Hardware: Disassemble and Reassemble desktop PCs, RAM, Hard Drives, Motherboard, Network Interface Cards, and ProcessorsSoftware: Microsoft Firewalls, Identify types of Malware, Adobe Acrobat XI Professional, Scripting with Visual Basic, Classless IP Addressing Installation and configuration of computer hardware, software, systems, networks, printers and scanners Ability to stick to deadlines, prioritize and display problem-solving skills Virus and malware mitigation, cleaning infested computers and implementation of Encryptions Cloud Platform Support Microsoft Intune, Azure, Office 365 and Google Cloud Applications Implementation of wireless networks, and various topologies EducationCareer Progression Program Hillsbrough Community College present Information Technology Security and Administration My Computer Career May 2020 Associate of Applied Science in Computer Drafting and Design ITT Technical Institute March 2011 Professional ExperienceSales Associate/ Apprentice Optician, Third key Americas Best Contacts and Eyeglasses November 2022 June 2024 To work closely with customers to determine their needs, answer their questions about our products and recommend the right solution. To work under the supervision of an experienced licensed optician, optometrist, and ophthalmologist, and also to work directly with customers and help them with glasses and contacts Delivery Driver Austin's Furniture February 2020 July 2022 Load, transport, and deliver items to clients or businesses in a safe, timely manner Review orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfiedAssistant Manager Empire 8 Theater June 2020 Aug 2021 Oversaw employees and gave excellent customer service to guests Cross trained employees to work the various areas of the theater Cook Empire 8 Theater June 2019 June2020 Prepped ingredients for various dishes Performed basic kitchen serving duties Maintained health and sanitation standards, by diligently washing and sanitizing all equipment and surfacesGuest Service Manager Digi Photo Entertainment Imaging LLC November 2018 January 2019 Oversaw day-to-day operations in one or more locations throughout the venue Listened to understand and anticipate customer needs Took proactive steps to follow up on requests and ensure customer satisfaction Enhanced the guest experience by driving and delivering excellent customer service Cook/Shift Leader Pizza Hut May 2018 December 2018 Managed restaurant operations during assigned shifts Performed customer service duties include taking orders, answering questions, and ringing out customers on the cash register Kitchen duties included preparing dough, portioning toppings, and cooking pizzas Animal Control Officer Brownsville Haywood Co. Animal Shelter July 2017 March 2018 Captured and impounded dangerous or stray animals Investigated cases of animal cruelty, and enforced licensing laws Gave expert testimony in court cases, rescuing trapped animals Wrote incident reports, and humanely cared to animals under supervision Owner, Lead Photographer & Designer Trin Photography & Designs May 2018 December 2018 Delivered an exceptional experience for each guest beginning with a warm greeting, explanation of what they should expect and gaining an understanding of their expectations Gained an understanding of each guest's portrait need, and share ideas in the viewing process that help the guest select images that meet their needs, including an image for inclusion in the directory Building Service Manager Sky Zone February 2015 June 2015 Court maintenance and safety, along with facility maintenance and repair responsibilities Helped train Court Monitors and acted as the first line supervisor during busy hours Worked directly with participants, providing courteous, friendly, and professional assistance while enforcing Sky Zone safety regulationsLead Court Monitor Sky Zone April 2014 February 2015 Maintained constant surveillance of patrons in the facility; acts immediately and appropriately to secure safety of patrons in the event of emergency Assisted in implementing emergency procedures and court inspections Always presented professional appearance and attitude, and maintained a high standard of customer serviceImPress Associate Office Max April 2010 May 2014 Created custom design fliers, business cards, artwork for customers appropriately to secure safety of patrons in the event of emergency Completed design work under tight deadlines Participated in on-going training and communication with other associates and management Candidate's Name
BROWNSVILLE, TN 38012 PHONE NUMBER AVAILABLEEMAIL AVAILABLE |
