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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Hermitage, PA Street Address
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working eectively unsupervised and quickly mastering new skills. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Customer serviceFollow-up skillsActive ListeningSchedulingCommunicationsInbound and Outbound CallingCall Center OperationsMicrosoft Oce expertiseRobert Half Pittsburgh, PACustomer Service Representative09/2022 - 04/2024Provided excellent customer service to resolve customer complaints in a timely manner.Gathered customer feedback through surveys and used the data to improve customer service.Answered customer inquiries and provided accurate information regarding products and services.Resolved complex problems by working with other departments to provide solutions that meet customer needs.JPC Event Center Volant, PASeasonal Bartender04/2022 - 09/2022Prepared alcoholic and non-alcoholic beverages according to recipe standards.Ensured proper sanitation of bar area, glassware, utensils, and equipment. Assisted in setting up the bar for service shift.Estes Express Lines West Middlesex, PADispatch Clerk09/2019 - 01/2021Answer incoming calls from dierent Estes terminals, ensuring all drivers are meeting at correct destinations and arrival times. Dispatch drivers with correct paperwork and specic hazmat printed on trailers with paperwork to match.Using the AS400 system on a daily basis.God's Green Earth LLC West Middlesex,PASolar Photovoltaic Installer09/2018 - 09/2019Installed Solar Photovoltaic systems depending on how much energy a specic client had purchased.Wired electrical boxes.Testing installations and set up of our systems.Saint John XXIII Home Hermitage, PAFront Desk Receptionist10/2014 - 06/2019Greet residents and family visiting.Answer phone calls outside or within the facility. Organize payments received from residents or residents' families. SummarySkills And TrainingExperienceAuguste Escoer School of Culinary Arts Boulder, CO Associate's Degree in Holistic Health And Nutrition Expected in 08/2025New Castle School of Trades New Castle, Pennsylvania Associate's Degree in Industrial Maintenance with Wind & Solar Technology 08/2018OSHA 10, 08/2018HVAC Universal, 08/2018EducationCertications |