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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE Hazel Park, MI Street Address
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.SUMMARY Customer Service Decision-Making Data Management Critical Thinking Attention to Detail Quality Assurance Time Management Equipment Calibration Inspection documentation Employee Supervision Product Inspection Production experience Production expertise Inspections and reviews POS Systems ID Verification Payment Processing Returns processing Product Recommendations Cash Register Operation Drawer balancing Customer Assistance Payment Collection Cash Handling Merchandise Restocking Liquor Law Compliance Time management skills Retail Merchandising Regulatory Compliance Money Handling Sales expertise Customer service excellence Credit and cash transactions Cash Drawer Balancing Staff Training Scanner operations Inventory Control Staff Mentoring Complex Problem-SolvingSKILLSQuality Assurrance Coordinator 12/2022 - 09/2024Ground Ground Effects LLC Sterling Heights, MIEXPERIENCE08/2020 - 05/202209/2014 - 10/2019 Developed quality assurance processes and procedures to ensure product safety, reliability and compliance with applicable regulations. Monitored the performance of suppliers to ensure quality standards are met. Implemented corrective action plans for process improvement initiatives based on audit findings. Provided training to production personnel on proper use of inspection equipment and techniques. Maintained records including documentation of test results, Quality Assurance and Control activities and other pertinent information related to product quality control. Evaluated vendor qualifications by conducting supplier audits at their facilities as required. Assisted in the development of new methods for controlling product quality throughout the manufacturing process. Managed a team of Quality Control Inspectors responsible for performing inspections on finished goods prior to shipment. Ensured that all processes meet ISO 9001, 2015 certification requirements. Recommended improvements to systems and procedures for increased productivity. Collaborated with other team members to perform internal QA audits. Trained and led staff on proper QA standards.Machine OperatorAlternative Components EMB Solutions Warren, MI Set up and operate machine tools to produce precision parts and instruments. Monitor the feed and speed of machines during the machining process. Check products for accuracy using measuring instruments such as calipers, micrometers, gauges. Adjust machine settings to complete tasks accurately. Inspect finished workpieces to ensure conformance with specifications. Perform periodic maintenance on machines such as cleaning and lubrication. Load raw materials into machines according to specified measurements. Cashier/Retail Store ManagerRhumba Girl Liquor Store Carbondale, CO Greeted customers and answered any questions they had about the store's products and services. Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit. Maintained cleanliness of checkout area including countertops, registers, windowsills and floors. Received payment by cash, check, credit cards, vouchers or automatic debits. Resolved customer complaints regarding sales and service. Assisted with pricing merchandise for sale in store. Organized shelves and displays to maintain an orderly appearance of the store. Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and there is adequate change. Maintained cleanliness of checkout areas and completed other general cleaning duties as assigned. Balanced daily financial transactions using appropriate methods according to established procedures. Answered customers' questions concerning location, price and use of merchandise. Operated scanners, scales, calculators and cash registers accurately while processing customer orders quickly. Processed returns and exchanges according to company policies and procedures. Informed customers about current promotions such as discounts on certain products or services offered by the store. Ensured compliance with all applicable laws related to selling age-restricted items such as tobacco or alcohol. Assisted with customer requests and answered questions to improve satisfaction. Followed proper security procedures when handling large sums of money and safeguarded against theft and fraud. Interacted politely with customers to promote quality service during checkout. Issued receipts, change and refunds to customers to promote smooth operations. Backed up cashiers ringing up large number of customers by bagging products. Maintained financial records by counting cash and recording tips at end of shift. Helped supervisor control customer flow and backed-up lines by running registers during busy periods. Verified that customers were of legal age to purchase alcohol or tobacco products. Issued receipts, refunds, credits or change due to customers. Balanced daily transactions on a computerized point-of-sale system. Assisted customers over the phone regarding store operations, product information and order placement. Ensured compliance with all safety regulations within the store environment. Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting. Performed other duties as assigned by management. Followed company security procedures for handling large sums of money. GED 05/1988Estudios LIbres DE Puerto Rico, Ponce, Puerto Rico EDUCATION ANDTRAININGSpanish:Native/ BilingualLANGUAGES |
