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EMAIL AVAILABLE / PHONE NUMBER AVAILABLE / Panama City Beach, FLSUMMARYExperienced Community Association Manager adept at overseeing homeowners associations, condominiums, and cooperatives. Demonstrates strong leadership and communication skills to promptly address member concerns. Utilizes practical expertise in property maintenance, budgeting, and contract negotiation to enhance community living standards and maintain high resident satisfaction. Builds positive relationships with board members, residents, vendors, and employees while ensuring strict compliance with association rules and regulations.CORE COMPETENCIES Analytical and Critical ThinkingInterpersonal / People SkillsCommunity Operations MgtContractor Supervision Resident complaint resolution Property Management Proposal Development Community Association Support Maintenance Oversight Adaptability and Flexibility Self-Motivation Teamwork and CollaborationEXPERIENCELicensed Community Association Manager, First Service Residential PCB, FL 2018-2024Ensured compliance with all applicable laws and regulations governing multiple associations.Maintained contact with homeowners regarding their respective association rights and obligations.Advised board members on best practices in managing a successful Community Association.Managed contractors / staff hired to perform services such as landscaping and building maintenance.Responsible for Report preparation; Document Management / Record Keeping and owner inquiries.Reviewed contracts submitted by vendors prior to approval by board members.Collaborated with board members in creating annual operating expense budgets.Assistant Manager, Continental Condominiums Panama City Beach, FL 2009-2018Supported both Association Management and Vacation Rental Operations.Supervised employees.Computer Network Support Technician, Wiregrass Medical Center Geneva, AL 2003-2008Provided user support for computer hardware, software, copiers, network printers, scanners, and phone.Identified and documented conditions for resolving vendor issues to obtain timely issue resolution.Network Support Consultant, Kelly Aerospace, Inc. Montgomery, AL 2002-2003Inventoried computer network assets and responsible for upgrading workstation operating systems.Virtually mapped all network assets and data ports.Owner / Operator, Sessions Modern Cleaners Enterprise, AL 1992-2001Responsible for managing all aspects of daily operations.Accounting including accounts payable and receivable.EDUCATION / CERTIFICATIONSTroy University, Troy, Alabama Bachelor of ScienceLCAM State of Florida |