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Street Address SW Brighton Falls DrivePort Saint Lucie, FL Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCEMOVEMENT TRANSPORTATION, LLC PSL, FLOwner 03/24 PresentStarted up a non-emergency medical transportation company to drive special needs and elderly clients to their doctors appointments, pharmacy, adult day care center, church, airport, and the like. Obtained a contract with a large transportation broker to provide transportation services to their members. Consistently achieve 98%+ on-time delivery and member satisfaction levels.FORT PIERCE HOUSING AUTHORITY Fort Pierce, FLDirector of Maintenance / Construction Inspector 10/23 02/24 Managed fourteen (14) direct reports in the maintenance department for the housing authority, composed of a portfolio of nine hundred (900+) apartments. Managed and inspected contractor work performance related to unit turnovers. Within three (3) months, delivered to the property management department, 60+ apartments that had been offline for two-plus years due to maintenance issues. Provided leadership, direction, and support to maintenance staff/contractors. As a result, morale, buy-in, and work performance significantly improved. VISTA BAY PROPERTY MANAGEMENT COMPANY Worcester, MA Owner 05/17 09/23Created a full-service property management company to operate a portfolio of sixty-three (63) personally owned residential units in Massachusetts and Connecticut. Established a contract with the Worcester Community Housing Resources (WCHR) agency and performed commercial cleaning duties during the COVID-19 pandemic. After the COVID-19 pandemic, was offered and accepted the responsibility of running all maintenance functions for WCHRs three hundred (300+) apartment portfolio.BAY STATE SAVINGS BANK Worcester, MAVice President 11/10 04/17Maintained a $45-million-dollar loan portfolio composed of 140 relationships. In 2016, significantly exceeded goals by closing $15MM in new commercial loans for the Bank. Performed managerial, analytical, administrative, and business development responsibilities within the commercial loan department. Cross-sold Bank products and services to prospective and existing commercial customers. BAY COLONY DEVELOPMENT CORP. Waltham, MAVice President 6/07 10/10Marketed and conducted business development for the US Small Business Administration (SBA) 504 loan program to financial/lending institutions, CPAs, real estate and business brokers, and directly to prospective borrowers in Massachusetts, Southern New Hampshire, Vermont, and Rhode Island. Assisted business operators with completing SBA loan applications for real estate and equipment financing. TD BANKNORTH N.A. Framingham, MAVice President 6/02 5/07Fostered, and maintained a $60MM CREM loan portfolio. Averaged $15MM in CREM loan closings per year. Inspected properties in existing portfolio annually to ensure they remained viable and documented findings in the report. Completed quarterly file reviews for watch list properties. MASSACHUSETTS HOUSING INVESTMENT CORPORATION Boston, MA Senior Asset Management Officer 2/97 5/02Monitored a portfolio of low-income housing tax credit investments (LIHTC). Conducted physical annual inspections of the portfolio properties and completed formal written reports. Audited files to ensure LIHTC compliance, described the condition of the portfolio properties and checked to ensure proper operation of property emergency systems. Aided general partners in identifying and resolving eligibility issues. Monitored ongoing operations by reviewing quarterly, annual financial reports, and partnership tax returns. Candidate's Name
(Page 2 of 2)WINN MANAGEMENTNuestra Properties Boston, MASenior Property Manager 12/90 2/97Organized the opening of the new management office: recruited staff; set up file system; sought vendors; installed computer system; organized office equipment. Responsible for leasing up three Low Income Housing Tax Credit developments. Managed nine scattered sites and ten commercial units composed of 500+ units in an inner-city environment (Roxbury, Dorchester). Trained property managers on Low Income Housing Tax Credit Compliance and HUD Change 26 regulations.Prepared annual operating budgets. Oversaw and assisted in the completion of the monthly financial and property reports to the ownership. Conducted resident meetings to facilitate communication and cooperation; mediated resident issues. Inspected buildings and grounds for general upkeep. Delegated capital improvements and/or repair tasks to either contractors or maintenance crew. Hired, supervised, and evaluated five administrative staff members and ten maintenance mechanics.North Village Apartments Webster, MAProperty Manager 2/90 12/90Managed a large multi-family apartment development. Increased income by raising resident rent collections from 60% per month to 95% per month; lowered vacancy by renting seventeen apartments within two months. Prepared monthly computerized reports explaining variances between budget and actual expenses; reprojected budget line items twice a year to coincide with operating expenses. Monitored inventory, approved purchases, and sought vendors/contractors.Coes Pond Village, Wellington, & Matheson Apartments Worcester, MA Assistant Property Manager 12/88 2/90Posted invoices, updated utility logs, and processed the security deposit interest request paperwork. Assisted Latino residents and applicants with language barriers; expedited the apartment application process for the homeless; wrote correspondence to residents as needed; and mediated resident issues. Represented management in housing court for residents under the eviction processHUMAN RESOURCES ADMINISTRATIONAgency for Child Development Manhattan, NYVoucher Program Director 8/86 8/88Managed an invoice processing unit with twelve staff members, 120-day care centers, and a four-million-dollar budget. Production Management: processed invoices within outlined time frames; provided initial and ongoing training on new procedures for the automated system. Implemented new program payment structure; negotiated program reimbursement. Primary liaison between daycare program directors and central administration. Systems AnalystImplemented the information Referral/Vacancy Control (IR/VC) within the field and central offices, including project staff monitoring. Procedural analysis, client and employee training, and day-to-day troubleshooting. Wrote procedures for the voucher management system. Prepared reports for submission to the agency commissioner EDUCATIONBentley University Waltham, MAMaster of Business Administration (MBA) 9/92 5/94 University of Massachusetts Amherst, MABachelor of Sciences in Gerontology 9/81 5/85Bachelor of Arts in PsychologyBilingual Collegiate Program Academic Excellence Award Bilingual in Spanish and English |