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Click here or scroll down to respond to this candidateCandidate's Name
Brooklyn Park, MN Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLETechnical Support & Client GrowthPROFESSIONAL SUMMARYLooking to utilize my extensive client and technical skills to help troubleshoot, support, advise, and improve product performance to deliver a superior customer experience within an interactive team environment.SKILLS & EXPERTISE Microsoft Office 13+ Years Customer Service Excellent Phone Skills Effective time management Teamwork Multi-Tasking Skills EDUCATIONBachelor of Arts, Mass CommunicationWinona State UniversityMass Communication with an emphasis on Advertising CND RV World, INC Ramsey, MNLot Assistant June 2023 to presentLot organization of 3 lots with 60+ recreational vehicles using a forklift. Jockey RVS to service department.Red Mountain Weight Loss Scottsdale, AZTelehealth Advisor October 2022-May 2023Consulted potential clients prior to meeting the Dr to gather information to build profile and consult about Dr. phone call. Post call to follow up on prescriptions and answer clients questions. Mindbody Inc Scottsdale, AZBooker Software Support February 2019-July 2021Provided support and development of spa and salon owners in understanding and using the Booker Software Platform. Assisted the business owners in understanding how, when, and why to effectively communicate to their client base through creative marketing campaigns, Assisted with mercant processing setup to allow clients to take advantage of various payment options and features. Datacom Phoenix, AZBusiness Development April 2018 -February 2019Initiated, cultivated and developed unique relationships with small business owners to explore and provide a more cost-effective solution to their merchant services account. Candidate's Name
Brooklyn Park, MN 55429 PHONE NUMBER AVAILABLE EMAIL AVAILABLE Stormwind Studios Scottsdale, AZBusiness Development April 2013February 2015Created new opportunities in the development of VMware, Cisco, and Microsoft Technical Training Solutions that appealed and applied to Chief Information Officers, IT Directors and System Administrators. Nurtured new opportunities that led to a significant number of new clients and increased revenue.Wells Fargo Phoenix, AZRegional Consulting Manager October 2012-April 2013 Provided superior customer service for small to medium businesses for anything from understanding their statements to in depth account questions and options including monitoring key indicators for unusual activity often liaising between the client and internal compliance. References Available Upon Request |
