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Click here or scroll down to respond to this candidate Candidate's Name
Street Address
PHONE NUMBER AVAILABLE / EMAIL AVAILABLEObjective I bring strong communication. I also can prove organizational skills in my work ethics, and a have a supportive, patient personality to grow with customers and colleagues.
Experienced customer service professional seeking a position throughout the years and I can apply those excellent communication and organizational skills providing customers with effective and efficient support.EducationValencia CollegeAssociates DegreeJanuary 2010-March 2011Florida Technical CollegeOrlando FloridaApril 2011 August 2014Criminal Justice Bachelors of Science in Homeland Security GPA 4.0, Dean s ListPerfect Attendance, Criminal Justice Fraternity, Leadership Ambassador, Youth LeaderCourses included the following:
Knowledge of Criminal Laws Criminal Procedures Strong Managerial Skills Report Writing Crime Scene Investigation Public Relations Aviation Security Terrorism Strong Communication Skills Probation & Parole Records & File Maintenance Computer Proficient Knowledge of Juvenile Justice System Knowledge of Criminology & Criminal Court Systems Ability to Gather, Organize & Analyze DataProfessional Experience
LOEWS HOTELS APRIL 2017- PRESENT
Responsible for providing safety in hotel. Help protect guests and valuables, as well as fellow hotel employees.
Patrolling the hotel premises (both interior and exterior) Checking the parking area and ensuring there are no unauthorized vehicles Ensuring all hotel doors are locked and that all rooms are properly silent Monitoring who enters, and who leaves, the hotel Filling in the security log
Monitoring the security cameras Responding to calls when colleagues need assistance Escorting guests where necessary (e.g., if they are intoxicated and need to go to their room or if they are lost) Lost and Found/Returning Back to guests/colleaguesQUANTEM AVIATION SERVICES APRIL 2017-JUNE 15 2019CARGO AGENT AT DALLAS-FORT WORTH AIRPORT, DFW AIRPORT, TX/orlando int l airport (transfer to tx)
Helping the customers during the shipping process. Responsible for preparing and processing the necessary documents and fees, routing shipments and arranging the shipping methods, weighing the parcels, and coordinating the logistics and transportation details.
Negotiate postal and shipping rates, prepare invoices, and maintain records of all transactions and necessary information.
Ensure the safety and security of all cargo tendered for transportation and distribution, and follow all government and operational regulations and also working in a variety of work environments, including warehouses, stockrooms and shipping centers, or directly for an airline, water transport center or shipping company.
Walt Disney World Lake Buena Vista, Florida April 2007-January 2017
Quick Service Hostess Balance receipts and payments in cash registers. Greet assign guests to tables suitable for their needs. Serve food, beverages and or desserts to customers; speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation. Responsible for selling and serving alcohol beverages; RVP training every 4 months.Volunteer Service Orange County Library Orlando, June 2006- August 2006Librarian
Instruct patrons on how to use reference sources, card catalogs. Locate library materials for patrons, including books, tape cassettes, and pictures. Answer routine inquiries, and refer patrons in need of professional assistance to librarians. Respond to customer complaints, taking action as necessary. |
