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PHONE NUMBER AVAILABLEEMAIL AVAILABLELINKEDIN LINK AVAILABLE Professional SummaryBachelor in Business Administration with Mention in Tourism and Natural Reservation Areas, working in the sector private and public in Quito-Ecuador, results-oriented with more than 10 years of experience in customer service, and sales of tourism products for families and corporate accounts. Home electricity technician with knowledge of changing oils, spark plugs, batteries and vehicle oil filters the vehicles.SkillsCollaborative problem solverCommunication and interpersonal skillsLearning capacityAdaptabilityResilienceSoftware Microsoft Office (Word, Excel and PowerPoint) and Customer Relationship Management (CRM)GDS Sabre AmadeusBasic car mechanicsElectrical technicianWork ExperienceMinistry of Tourism, Quito Ecuador 11/2021 11/2023 Junior Analyst & Direction of Cooperation and International Relations.Execute the implementation of strategies, plans, programs, projects and other actions for the elaboration of international agreements.Prepare technical reports to meet the requirements of international agents.Monitoring the delivery of information, for the preparation of proposals for the activities and processes to be carried out with international organizations. Ministry of Tourism, Quito Ecuador 08/2021 10/2021 Administrative Assistant Undersecretary of Competitiveness and Tourism Development.Prepare Memoranda and Official Letters.Participate in the sending and receiving of material and documentation of the InstitutionKeep updated agenda of the UndersecretaryTechnical Secretariat of Real Estate Management of the Public Sector (Real Estate), Quito Ecuador Executive Secretary 1 Administrative Management Unit Archive. 03/2021 06/2021Compliance with the internal regulations for document management and archives and/or reforms for the administration of the management archive and the institutional central archive.Report of entry and exit of mail bag.Reports of institutional movable and immovable property, susceptible to insurance under the contracting of policies.Panamericana, Quito Ecuador 01/2020 02/2021Seller of NAPA products.Customer service, advice and sales.Sale and change of Napa oils, Champion spark plugs, Mac batteries, Napa oil filters.Stock control and order preparation through CRM. Meetings, Groups, & Events Executive American Express, Quito Ecuador Sales Executive & Corporate Executive 03/2013 12/2019Management of production reports, development of action plans and sales strategy.Proactively meet customer needs, generating business opportunities, attracting groups and events.Public relations with national and international clients to promote the services and products of the agency.Reservations and issuance of national and international air tickets with SABRE (Stars) and AMADEUS profiles.Knowledge of GDS SABRE and AMADEUSManagement of corporate accounts |