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PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEOVERVIEWFocusing on helping clients with the highest quality of care and assistance to meet their individual needs. Eager to bring strong managerial skills to a growing company in need of support.SKILLSQuality ControlInsurance verificationExcel and Microsoft WordA+ certified, DOS, Microsoft OfficeProficient with Google and AdobeRecords ManagementExcellent oral and written communication skillsStrong attention to detailEXPERIENCEVirginia Interventional and Vascular Associates & Dominion Imaging2020- PresentScheduling patient appointments for multi-disciplined facility.Coordinating patient care with outside facility.Interacting with staff on a daily basis, monitoring flow, and relaying accurate information.Familiar with Greenway, EPIC,Dermatology Center of Williamsburg 2018 to 2019Answer phones for patients to schedule or reschedule appointments.Verify insurance and data entry making sure all health insurance information is updated.Adhere to policy and procedures during all activities.Assist with admissions/treatment as per agreed protocols.Data entry and collect copay and balance excel spread sheets.Allergy Partners of Hampton Roads 2017 to 2018Referral CoordinatorWorked directly with the patient and patients families.Managed health insurance issues with the referralsProcess payments from patients for co-pays and uninsured visitsSet up appointments for new and existing patients based on Physician and PA/NP availability.Island Dermatology 2013 to 2017Front Office teamResponsibilitiesFollowed up with insurance, HIPPA and ICD-9Checked in patients ensuring all health insurance and information is all updated and correct.Managing patient check-ins, filing and organizing patient documentationOverall office work, worked directly with patientsDR. Warren Zelman, ENT 2008 to 2013ResponsibilitiesSupervised front office staffScheduled appointments registered new patients. Updated existing patient demographics by collecting detailed patient information including personal and financial information.Insurance verifications making sure all information is accurate.Electronic Medical recordSchedule hospital admissions, tests, scans and outside appointments for patientsAssist patients to complete all necessary forms and documentation including medical insuranceRegister patients according to established protocolsEDUCATION AND TRAININGHunter Business School Levittown, NYBusiness Medical Administration DiplomaGraduate with a 4.0 GPAREFERENCESAvailable upon request |