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Click here or scroll down to respond to this candidateCandidate's Name
Jacksonville, FLEMAIL AVAILABLEPHONE NUMBER AVAILABLEDirect Support ProfessionalFLORIDA MENTOR - Jacksonville, FLSeptember 2018 to PresentDetailerArlington ToyotaApril 2016 to January 2019DetailerFrom trade ins, to buying cars at auctions, or even fresh off the boat, it is our duty to make each and every car, show floor ready.Sales RepresentativeCarePlus, a Humana CompanyMarch 2018 to March 2018Market Medicare throughout the Jacksonville region Customer Service RepNew Mexico 811September 2015 to March 2016I was brought on the team at NM811 for my customer service and over the phone experience. At NM811 we inbound calls for all of New Mexico in regards to the state excavation laws and notifying underground utility owners when they need to secure their lines. Once brought onto the team I passed a series of state test combined with test issued by the employer to ensure not only that I understood the information given to me but also navigate our various systems and inform the caller in a timely manner.Customer Service/ Sales/MarketingAffordable Care Group IncJune 2014 to August 2015Assist clients in choosing the best health care plan for their specific needs. Also marketing products available through my company as well as closing insurance deals with clients in the process. AWORK EXPERIENCECustomer Service/ TelemarketingAMERICAN SUPPORTJuly 2012 to December 2014Provided customers with accurate information regarding services available to them. Used computer to retrieve and verify accuracy of customer's information. Input Data into system regarding customer's response and necessary updates. Resolved inquiries with proficiency and professionalism. Self-motivated to meet company and personal goals, resulting in acknowledgement and recognition of accomplishments. Demonstrated a desire for Excellency and an eagerness for self- improvement. Insurance AgentMichael Wilkes Insurance AgencyJanuary 2014 to June 2014Internship)Worked alongside Mr. Wilkes and his group of professionals in the business of providing health insurance and life insurance to clients in need and also developing business by adventuring through the city to find potential business. Customer Service/ TelemarketingCONVERGYS INCOctober 2012 to March 2013Assist customers in whatever need or desire they had concerning their accounts whether it was paying a bill inquiring about other product we had to offer or even just a simple bill explanation. Also as the customers called in, with their permission I would offer customers recommendations to increase the customers satisfaction whether it be interesting them in other products and services or even find out a way to save the customers money while still providing them with the services they love.Kirby SalesApril 2012 to June 2012SalesmanDoor to door sales throughout the state of Florida, marketing and selling Kirby Vacuums. It was also my duty to handle any problems that existing customers may have had with their services to ensure 100% customer satisfaction. Material HandlerFORWARD IncAugust 2011 to March 2012Material HandlerUnload/Load trucksJanuary 2011 to August 2011Responsible for maintaining the grounds, ensuring safety on the site and cleaning company vehicles. Warehouse AssociateOasis StaffingAugust 2010 to December 2010Michael's Warehouse)Unload trucks, Palletize packages, and maintain accurate inventory of merchandise Package HandlerFedEx Ground Packaging IncMarch 2009 to July 2010Distribute, pack, and sort packages to appropriate loading area with accuracy and speed. I also I loaded and unloaded packages quickly and efficiently as recommended. Last but not least clean the warehouse, prepare for delivery, and organize packages by scanning them in and sorting them out. Transport products and materials manually or with basic material handling equipment.Safely handle fragile, dangerous, and/or hazardous products. Central New Mexico Community College2015 to 2016Florida State College at Jacksonville2010 to 2013Mandarin High School2004 to 2008 Successfully completed customer service trainings Efficiently performs multiple tasks Conscientious of on the job safety, and adhere to guidelines Experienced with computers and computer applications Internet, Microsoft Word, PowerPoint, Excel, Access EDUCATIONADDITIONAL INFORMATION |
