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PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfileAccomplished business leader with over 45 years of experience across multiple industries, including health insurance, finance, martial arts, and retail. Proven expertise in business operations, negotiations, team management, and client relations. Skilled in financial management, contract negotiation, and mentoring individuals of all ages.Professional ExperienceOwner, New Wave Martial Arts, Inc.  Nottingham, MD 2012  Present Instructed and mentored adults and children in martial arts techniques and philosophy. Managed tuition processing, financial collections, and external relationships using Authorize.net. Developed strong rapport with students of varying ages and skill levels. Expertise in financial management, including collections and budgeting. CEO, National Billing Services  Lewes, DE2006  2018 Directed billing and collections services for martial arts schools nationwide. Ensured compliance with industry regulations, managing legal and financial operations. Recruited, hired, and supervised a team of professionals based on merit and adaptability. CEO, Membership Billing Systems, Inc.1998  2006 Led billing and collections for fitness facilities, setting industry standards. Focused on merit-based team building, managing a results-oriented team. CEO, Winmars Corporation1998  2006 Developed and marketed custom database software for martial arts schools. Managed team recruitment, emphasizing skills development and merit-based hiring. CEO, Stephan Leasing Corporation1988  1995 Established and managed a limousine rental service for both personal and business clients. CEO & Chairman of the Board, Strategic Membership Systems, Inc. 1985  2001 Led claims administration and adjudication for 20 healthcare programs, including Blue Cross Blue Shield. Managed a network of over 250 insurance brokers and conducted negotiations with major carriers. Instrumental in designing innovative health insurance plans. Insurance Broker, Great West Life Insurance Company 1978  2006 Top-performing broker for life, disability, and group health insurance sales. Recruited and managed a network of 180 insurance brokers across the U.S. Achieved recognition as one of the top third-party healthcare administrators. Meat Cutter, Giant Food1971  1981 Managed inventory and customer requests, ensuring top-notch service in food preparation. EducationPerry Hall High School  Diploma, 1970Community College of Baltimore County  1970Skills Business Operations & Financial Management Negotiations & Contract Management Client Relationship Management Leadership & Team Development Martial Arts Instruction (Children and Adults) Customer Service & Conflict Resolution Sales & Marketing Proficient in Authorize.net Meat CuttingAwards & Certifications Million Dollar Round Table Top of the Table: National Quality Award Baltimore Life Underwriters Agent of the Year Featured in Life Insurance Selling magazine 5th Degree Master Instructor in Taekwondo Master in CDT Hand-to-Hand CombatReferencesAvailable upon request.