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Title Support Specialist Peer
Target Location US-WA-Lakewood
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Peer Support Specialist/ BHTLakewood, WA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEDetail oriented professional with excellent communication, interpersonal, and creative thinking skills, looking for an opportunity within a company, to use my abilities and successfully become part of a team. Frequently praised by my peers as hard-working, I can be relied upon to go above and beyond expectations to ensure a positive environment for those around me. Authorized to work in the US for any employerWork ExperienceBHTRoyal Life Centers-Sumner, WAMarch 2024 to June 2024Certified Peer Support SpecialistColorado River Behavioral Health System, LLC-Yuma, AZ April 2023 to October 2023Different positions within the company include: day center peer support (helping clients with getting jobs, housing, or just listening to their various needs and finding ways to assist them), transportation and in- home peer support (taking numerous members to the 11 different recovery houses ran by the company, checking in on members to make sure they are living harmoniously with each other in the home, and following the rules and regulations, as well as facilitating "house" meetings to discuss ways to become independent in recovery.) Entering data into program and using different billing codes. Hostess/Cashier/BusserDaybreakers 2-Yuma, AZFebruary 2022 to September 2022 Greeted/Seated Guests in a timely manner, following a rotation Informed guests of food and drink specials, fostering smooth handoff to service staff. While working closing shift, with solo server, "picked-up" tables, when needed, waiting upon them during entire visit. Delivered and refilled beverages and addressed requests for extra condiments and place settings. Worked as a team to ensure overall satisfaction of guests, and to maintain positive working relationships Processed cash, and credit cards and the end of guests visit. Cleared and re-set tables in a timely manner to ensure higher turn-over rate Exuded excellent customer service and created relationships with guests, building "regulars" Monitored cleanliness of dining rooms to maintain neat and welcoming establishment. Answered phone calls to take reservations and address guest questions and concerns Processed phone orders, keeping food hot and fresh until picked up. Counted cash drawers at beginning of shifts to verify correct amounts. Reconciled bank deposits at end of shift. Resolved and de-escalated issues to address customer concerns. Team MemberTurtle Bay Cafe- The Living Center Recovery-Yuma, AZ December 2021 to February 2022 Job Tech Training Program Maintained cleanliness of entire establishment including dish pit, food prep area, dining room, and restrooms Prepared Food Trays Taking Orders Served Food/Drinks Maintained order and count accuracy to reduce food waste Assistant Apartment ManagerOlympic Property Management-Fife, WAJuly 2014 to December 2014 Negotiated and finalized lease terms and agreements. Directed collection of monthly rental fees and monitored past due accounts. Marketed vacancies through social media and calling prospective renters. Kept updated records of property vacancies and lease renewals to proactively fill open units. Managed and oversaw operations for multiple residential properties. Met with prospective tenants to show properties and explain terms of occupancy. Kept client information and payment data confidential. Evaluated tenant eligibility in alignment with income restrictions and government regulations. Cleaned and prepared units for re-rental Investigated and resolved tenant complaints, following management rules and regulations. Hostess/Busser/To-Go SpecialistReb Robin Gourmet Burgers-Tacoma, WAJanuary 2004 to July 2004 Greeted/Seated Guests in a timely manner, following a rotation Informed guests of food and drink specials, fostering smooth handoff to service staff. Delivered and refilled beverages and addressed requests for extra condiments and place settings. Worked as a team to ensure overall satisfaction of guests, and to maintain positive working relationships Cleared and re-set tables in a timely manner to ensure higher turn-over rate Exuded excellent customer service and created relationships with guests, building "regulars" Monitored cleanliness of dining rooms to maintain neat and welcoming establishment. Answered phone calls to take reservations and address guest questions and concerns Processed phone orders, keeping food hot and fresh until picked up. Removed plates and glasses from tables after meals. Served food to customers when waiters and waitresses needed assistance. Maintained adequate supplies of items, such as silverware, glassware, dishes, and trays. Cleaned and polished counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors. Stocked cabinets or serving areas with condiments and refilled condiment containers. Set tables with clean silverware, condiments and other supplies. Scraped and stacked dirty dishes and carried dishes and other tableware to kitchens for cleaning EducationHigh SchoolLincoln High School - 02 - Tacoma, WAJune 1999 to December 2001Skills Food Preparation (10+ years) Food Safety (10+ years) Food Handling (10+ years) Customer service (5 years) POS (5 years) Busser (5 years) Food Service (5 years) Kitchen Experience (2 years) Meal Preparation (10+ years) Cleaning Experience (10+ years) Cashiering (1 year) Host/hostess experience (5 years) Hospitality (5 years) Food industry (5 years) Typing (10+ years) Serving Experience (1 year) Cash Handling (5 years) Restaurant Experience (5 years) Food Production (1 year) Property Management (1 year) Microsoft Word (10+ years) Upselling (5 years) Guest services Peer Support (1 year) Behavioral Health Addiction Counseling Microsoft Office Data entry Typing Hospitality Working with people with disabilities Addiction counseling Time management Restaurant experience Food handling Bartending Group Therapy Crisis Intervention Child & Family Counseling Behavioral Therapy Intake Experience Crisis Management Cognitive Behavioral TherapyLanguages English - FluentCertifications and LicensesServSafe Food HandlerJanuary 2022 to January 2025Issued by Premier Food SafetyJobTec CertificationFebruary 2022 to PresentCertificated awarded by Turtle Bay Cafe, after a six-week training program. Peer Support SpecialistPresentFood Handler CertificationFirst Aid CertificationPresentWashington State Driver's LicenseOctober 2021 to December 2026

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