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Street Address Travis StreetMims FL Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEWORK EXPERIENCETodd Miner Law LAW OFFICELegal Case Manager5/2024-presentRESPONSIBILITIESDaily interaction with existing and potential clients, via telephone and in person.Order medical records from providers and communicate with clients and providers during treatment.Obtain documents necessary to support injury and/or liability positions.Interact with insurance carriers and healthcare providers to secure records and account balances.Negotiate case settlements with insurance carriers and negotiate a deduction of outstanding medical balances with providers.Work directly with the attorneyMaintain organized case files.Prepare comprehensive demands and assemble support for submission to carriers.Interact with attorneys and present case synopsis.Manage case files from intake to closing under the direction of an attorney.MORGAN & MORGAN LAW OFFICELegal Case Manager5/2023-5/2024ResponsibilitiesDaily interaction with existing and potential clients, via telephone and in person.Order medical records from providers and communicate with clients and providers during treatment.Obtain documents necessary to support injury and/or liability positions.Interact with insurance carriers and healthcare providers to secure records and account balances.Negotiate case settlements with insurance carriers and negotiate a deduction of outstanding medical balances with providers.Work directly with multiple coworkers involved in the management and support of case files.Maintain organized case files.Prepare comprehensive demands and assemble support for submission to carriers.Interact with attorneys and present case synopsis.Manage case files from intake to closing under the direction of an attorney.Superior user of Litify/Microsoft Teams/Microsoft OutlookCAPE COD HUMAN SERVICES, INC. OUTPATIENT BEHAVIORAL HEALTH CLINICCertified Medical Assistant6/2015-6/2023Primary contact for four psychiatrists and 6+ psychiatric nurse practitioners treating child/adolescent, adult and geriatric patients.Screen all provider calls coordinating the level of care needed including crisis stabilization units, emergency room, partial hospital and outpatient specialties.Super User/Trainer for electronic health record software (EClinicalworks/ECW and EPIC).Thorough knowledge of EPIC software including collaborative documenting and entering screening tools for providers.Facilitate and complete requirements for obtaining prior authorizations for medication/s.Provide various administrative tasks including case management needs such as guardianship/legal paperwork, VNA orders, housing assistance, etc.Update registration information for patients demographics, pharmacy information, legal guardianships, etc.Review health records w/providers for medication reconciliation weekly/monthly/quarterly diagnostics in patient records tracking appointments to ensure patient compliance.BEHAVIORAL HEALTH PROVIDER COALITION OF CAPE COD AND ISLANDS (BHPCCI)Administrative Coordinator12/2017- 08/2022, Hyannis, MAAdministrative Coordinator for BHPCCI representing approximately 30 human service agencies on Cape Cod by providing opportunities for networking, communication and sharing of knowledge to support an integrated behavioral health community.Maintained updated social media sites and monitored website.Organized and managed the planning of the Annual Behavioral Health ALL DAY Summit with over 300 attendees including obtaining nationally recognized speakers, CMEs coordination, etc.Provided administrative support to the Board of Directors; attended monthly BOD and community meetings preparing agendas and recording minutes.CAPE OBSTETRICS AND GYNECOLOGYCertified Medical Assistant09/2011-6/2015, Falmouth MAAiding the doctors in providing medical careTaking on administrative roles as required in the officeDoing the necessary paperwork required by the patientMaintenance of the records and reports of each patientGiving advice to patients regarding treatments and optionsBlood Draws on all Pregnant patients as well as administering injections and immunizations, performing Non-Stress Tests and other pertinent test on patientsResponsible for teaching and training all other clinical staff on the All Scripts EMRDeveloped with IT medical documents and templates for providersSHEINKOPF AND TOMASIK EYE CARE ASSOCIATESMedical Receptionist11/2010-09/2011, South Yarmouth, MAAnswering telephone calls and dealing with face to face enquiries.Politely greeting patients and visitors to the office.Explaining the practice procedures to new patients.CVS PHARMACYPharmacy Technician12/2009-11/2010, Orleans, MAWorking under the guidance of the pharmacistDispense medication to the customers waiting at the counterCheck for the prescription thoroughly before giving out the drugsBuild good relations with all the regular customers of the pharmacyHelp the pharmacist maintain the daily record of the sales madeHelp them maintain the inventory in an orderly manner because it is required by the law for the pharmacist to keep a good recordKeep a watch on customers that are buying over the counter medicationReport any suspicious purchases made by any customer to the pharmacistKeep the store clean and keep the medicines in orderExplain to the customers, the dosages written by the doctor on the prescriptionALL CAPE GYNECOLOGYMedical Assistant12/2008-12/2009, Hyannis, MAPatient intakeUpdating charts and demographicsDaily injections given to patientsSetup and assistance on in office procedures with the DoctorImputing medication requests into Dr. FirstMedical software uses Advanced MDMulti line phone use and other various administrative responsibilitiesCAPE COD HUMAN SERVICES, INC. OUTPATIENT BEHAVIORAL HEALTH CLINICCertified Medical Assistant10/2007-12/2008, Hyannis, MAAssisted Psychologists with medication administrationObtained all prior authorizations from insurance companies for medicationMulti line phone useCustomer service and relationsPreformed administrative task which included charting and documenting all changes and updated information for patients demographics and medication changesRan weekly/monthly/quarterly diagnostics on all patient records and chartsMAY INSTITUTEChild Development Specialist2001-2006, Chatham, MAWorked in case management in a group home setting providing services to children and adolescents with autism or other developmental disabilities. Responsibilities included:Skill development and community integration.Assisted individuals with meeting their personal care and nutritional needs.Behavioral interventions.Participated in the development of IEP/ISP objectives and documenting progress.Dispensed medication.SKILLSHighly proficient with MS Software productsA Variety of EMR Systems including AllScripts, Advanced MD, Meditech, Sorian, eCW, EpicQuality Patient CareCPR CertificationQPR Suicide Prevention CertificationABA CertificationExcel at multitaskingEDUCATION2007 Certification in Medical Assisting2007-Attended Mount Washington College, Manchester NH2009-Certification in Pharmacy Technician2021- NAPSR course and Certification-Certification # 6834720212024 Certified Legal Case Manager |